Sarah Nastasia Bonvegna

Oversaw daily operations to ensure efficient workflow and excellent customer service, coordinated vendor relationships to secure quality supplies at competitive prices, and led team meetings to communicate objectives and promote a collaborative environment. Monitored compliance with health and safety regulations, developed staff training programs to improve performance, implemented inventory management systems to reduce waste, and analyzed sales data to support strategic decisions.

I manage daily sales and stock operations, process transactions and refunds through the POS system, and maintain an organised store environment. I provide excellent customer service, offering personalised product advice and upselling to drive sales. I am also responsible for visual merchandising and brand presentation, developing my skills in store layout, presentation standards, and maintaining brand consistency.

Provided efficient and friendly customer service in a fast-paced hospitality environment, taking orders, serving food and beverages, and handling payments. Maintained cleanliness and followed health and safety standards while working collaboratively with the team and adapting to busy service periods.

I managed daily sales operations, maintained organised sales and stock areas, and processed transactions and refunds through the POS system. I built strong customer relationships and helped boost sales through personalised product advice and upselling. I was regularly sent to other stores, including Chatswood and Macquarie Park, where I was solely responsible for visual merchandising and brand presentation, strengthening my skills in store layout, presentation, and maintaining brand consistency.

• Responsibilities include extensive organisational skills of the sales and warehouse areas; window dressing; use of POS system for sales, processing returns and refunds in line with company procedures. Highly skilled in interpreting and satisfying customers needs through creating a relationship of trust, orientation and information regarding the items on sale and promotions. Proven track record at maximising store revenue by suggesting upgrades and add-ons to customers. I am a Candidate for Brand Ambassador and was nominated the Best Performer in 2019. Excellent knowledge and relative application of the Assent Protection policies. Mastery in using computer equipment and specialised sales software such as RFID, pathfinders, FR guns.

• Management of sales activities and customer loyalty by maintaining a high sales average and achieving preset KPI's. Responsibilities included cashier management, store opening and closure, window dressing and restocking. Extremely organised with a high attention to detail and the ability to meet tasks and deadlines.

• Implement and maintain high standards of display and visual merchandising to ensure stock was well presented. Extensive product knowledge with the ability to accurately describe the features and benefits of a product for a customer. Excellent sales and window dressing skills. Efficient at using IT and POS systems.

• Excellent skills involving all elements of guests, guaranteeing their enjoyment through games and activities. Highly skilled at handling customer complaints in a calm and appropriate manner. main activities I was responsible for included muscle toning, water aerobics, zumba, aerobics and step.

• Responsibilities included cash management; customer loyalty; use of IT systems to place orders to replenish food and products. Strong ability to handle Management responsibilities and work alone with minimal to no supervision. Ensure that stock levels are replenished on the shelves in a swift manner

• Assisted sales support with the conclusion of customer contracts including informing customers of tariffs and promotions to achieve set sales targets.

• Assisted sales support with setting up the store during the start-up and store opening phases. Organised departments and implemented sales standards into the business during peak moments.