Sarah Nichols
Mooroolbark,VIC
Summary
A motivated under-graduate with a passion for people and culture, striving to learn with an enthusiastic and positive attitude. Experienced with great customer engagement and service, ensuring for a pleasant experience and positive feedback. Equipped with problem-solving and communication skills to handle high pressure environments professionally.
Overview
2025
2025
years of professional experience
Work History
Cellar Door Specialist
Rob Dolan Cellar Door
02.2024 - Current
- Experience in working/running off site events, with particular focus on brand awareness.
- Works open and close shifts.
- Engagement with customers.
- Building a connection between customers and the business through Wine Club sign-ups.
Cellar Door Specialist
St Huberts Cellar Door
02.2022 - 02.2024
- Barista, Wine Tastings, Kitchen (Dishes and making up platters), Host and Bar
- Worked open and close shifts
Waitress/Kitchen hand
Bianchet Winery
12.2018 - 02.2022
- Waitress, Kitchen hand (Dishes, Assisted with entrees and desserts)
Waitress/Kitchen hand
Mad Cowes Cafe
- Casually worked during holidays & Work Experience
Education
Bachelor of Business - Entrepreneurship and Innovation, Marketing
Deakin University
02.2025
High school - VCE
Mount Lilydale Mercy College
01.2021
Kitchen Operation - Units 1 and 2
William Angliss Institute
12.2020
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Handling complaints
- Payment processing
- Memory retention
- Complex Problem-solving
- Point of sale (POS) system operations
Awards
- Barak all rounder award, Awarded to only one year 12 student who has demonstrated social justice and participates in a wide range of college and community activities.
- Visual Arts award, Awarded to only one year 12 media student for producing the highest achieving school assessed task.
- Dux of VCE media, Top achiever of VCE media at MLMC.
- Annual academic and merit awards.
Timeline
Cellar Door Specialist
Rob Dolan Cellar Door
02.2024 - Current
Cellar Door Specialist
St Huberts Cellar Door
02.2022 - 02.2024
Waitress/Kitchen hand
Bianchet Winery
12.2018 - 02.2022
Kitchen Operation - Units 1 and 2
William Angliss Institute
Waitress/Kitchen hand
Mad Cowes Cafe
Bachelor of Business - Entrepreneurship and Innovation, Marketing
Deakin University
High school - VCE
Mount Lilydale Mercy College
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