Sarah Oldham
Jindivick,VIC
Summary
Reliable and proactive professional with a strong background in dispatch coordination and operational logistics. Expertise in managing complex schedules and collaborating with team members to meet deadlines in a fast-paced environment. Committed to driving efficiency, solving logistical challenges, and delivering positive results through effective teamwork and a strong work ethic.
Overview
23
23
years of professional experience
Work History
Stay at home Mum /Personal Carer
Self Employed
Jindivick, Vic
05.2013 - Current
- I am a mum of three children with disabilities, for whom I have been a full-time caregiver.
- Time management.
- Working with multiple therapists to meet the children's needs.
- Scheduling and taking children to and from multiple appointments weekly, or daily.
- daily living activities and personal hygiene.
- Provided companionship and emotional support during daily interactions.
- Administered medications daily.
- Maintained a clean and safe environment.
- Monitored children's health and reported changes to family members or healthcare providers.
- Meetings with therapists, NDIS, and other health professionals.
- NDIS claims and and paying of invoices
Despatch Coordinator
Pure Harvest
Drouin, Vic
11.2009 - 05.2013
- Coordinated daily dispatch manifest.
- Communicated with transport companies to ensure timely pickups and drop-offs.
- Collaborated with warehouse teams to streamline loading and unloading processes.
- Prepared shipping documents such as invoices, packing slips, and connotes.
- Sorting out quarantine documents with AQIS.
- Booking container inspections AQIS compliance with health and safety regulations.
- Pallet Control
Customer Service Officer
DHS - Housing Call Centre
Moe, Vic
02.2009 - 11.2009
- Resolved customer issues to maintain high satisfaction levels and loyalty.
- Conducted follow-up calls to address concerns and ensure satisfaction.
- Adapted communication styles to meet diverse customer needs effectively.
- Provided comprehensive support for incoming calls and emails from customers and tenants.
- Coordinated job bookings with contractors to streamline service delivery.
Customer Service
Mitre 10
Drouin, Vic
06.2008 - 01.2009
- Customer Service.
- Cash Handling.
- Customer inquiries / assistants.
- Special orders
Floor Supervisor / office assistant
Pure Harvest
Drouin, Vic
05.2003 - 06.2008
- Invoicing
- inward goods
- reports
- Managerial role and staff supervision.
- Transport and packaging organization.
- Quality control
- Computer Operations
- Day-to-day running of the warehouse.
- I first started on the production lines.
Education
Certificate 2 in Business (Office Administration)
Central Gippsland Institute of TAFE
VIC01-2002
High School Diploma -
Warragul Regional College
Warragul, VIC01-2001
Skills
- Time management and organization
- Loyalty
- Customer service skills
- Problem solving
- Teamwork
- Adaptability
- Leadership
Timeline
Stay at home Mum /Personal Carer
Self Employed
05.2013 - Current
Despatch Coordinator
Pure Harvest
11.2009 - 05.2013
Customer Service Officer
DHS - Housing Call Centre
02.2009 - 11.2009
Customer Service
Mitre 10
06.2008 - 01.2009
Floor Supervisor / office assistant
Pure Harvest
05.2003 - 06.2008
Certificate 2 in Business (Office Administration)
Central Gippsland Institute of TAFE
High School Diploma -
Warragul Regional College