Sarah Otterburn

• Operate trains in accordance with the prevailing signalling, track conditions, speed restriction signs and / or special instructions and procedures
• Monitor the performance of trains and take appropriate actions to report and resolve irregularities or defects to minimise interruption of train services.
• Provide assistance to passengers, including assisting special needs customers, ill passengers, providing wayfinding and directions, and service information.
• Perform pre-service checks on trains, including car body, structure and other equipment to ensure the equipment functions properly before operating the train onto the running line
• Disseminate information to passengers when required through the public announcement and passenger information display systems
• Perform duties in the depot/siding such as shunting, train washing, coupling and or uncoupling of trains

• Customer service. Streamlined boarding processes for timely departures and minimized delays.
• Collaborated with team members to address operational challenges and ensure smooth daily operations.
• Answering all passenger enquiries regarding Myki/train travel.

• Monitor and survey all areas of Crown Casino complex.
• Competent with all current state of the art software and computer programmes
• Administration/recording relevant footage/storing footage.
• Answering phone, reviewing/analysing and documenting footage for all legal etc.
• Advising and guiding all levels of staff on government regulations. Ensure all government standards, guidelines/policies followed and enforced.
• Self-manage and regulate, also work well in a small team environment.

Available at interview

Available at interview

Available at interview

Available at interview