Sarah Page
Launceston,TAS
Summary
Driven and customer-focused professional with a track record of excellence in fast-paced environments, such as Norwood IGA. Demonstrated ability to enhance customer satisfaction and streamline operations. Adept at stock replenishment and maintaining cleanliness, I excel in both team collaboration and independent tasks, embodying a blend of exceptional communication skills and a hardworking ethos.
Overview
22
22
years of professional experience
Work History
Retail Shop Assistant
Norwood IGA
Norwood Tasmania
07.2014 - Current
- Customer service. Always going above and beyond to keep the customer happy.
- Answering of the telephone
- Operation of electronic scanning cash register. Handling and packing of customers groceries and collecting payments via either eftpos / cash or gift card.
- Performance of a variety of duties in handling, and restocking of numerous stock items, including grocery / dairy and frozen products.
- Working in the delicatessen. Duties include slicing, weighing, wrapping and labelling of assorted meats. Greeting and assisting customers. Handling of meat and other deli products. Using deli equipment safely and effectively. Cleaning and sanitising of deli equipment and food surfaces, including meat slicer, deli display cases and utensils. Unloading daily deliveries and making sure the deli display cases are organised and fully stocked with fresh food. Cooking of assorted food products,including fresh chickens, fresh pork's and pastry items. Marking down ( reducing ) of assorted delicatessen and dairy products that are getting close to their expiration date.
- Assistance to customers in locating products, provide detailed information and addressed inquiries, ensuring high customer satisfaction.
- Ensuring the store is clean, organised and properly stocked at all times.
- Working in a team environment to achieve a shared goal or outcome in an effective way. Ensuring exceptional customer service.
- Sweeping, mopping and dusting of areas in the supermarket.
Food Factory Worker
Chefs !st Choice
Launceston, TAS
04.2012 - 06.2014
- Weighing of ingredients, preparing food items, packaging and labelling products.
- Cooking and bottling of assorted Johnno's food products, including relish, chutney, jams etc.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained clean factory processing areas.
- Working in a team environment .
- Preparation and cooking of assorted food dishes, including lasagne / quiches etc.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
Food Factory Assistant
Sorvas Foods
Launceston, TAS
01.2005 - 04.2010
- Food preparation
- Cooking, cooling and packaging of assorted food products for businesses
- Supervision of staff
- Cleaning duties and other duties that were required for the factory to function
- Making of batters for assorted deep fried products
- Working in a team environment
Food and Beverage Attendant
Hotel Grand Chancellor
Launceston, TAS
10.2003 - 12.2004
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Waitressing of customers food and beverages.
- Delivery of exceptional customer service.
- Knowledge of food safety requirements.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Processed payments and provided receipts to establish proof of transaction.
Bakery Shop Assistant
Neighbourhood Bakery
Launceston, TAS
06.2002 - 08.2003
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Customer service.
- Food preparation.
- Making of salad rolls/sandwiches
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
Education
Newstead College
Newstead, TAS11.2001
Ravenswood Heights High School
Launceston, TAS12.1999
Skills
- Stock replenishment
- Cleanliness
- Store maintenance
- Team player who can also work independently
- Excellent communication skills
- Thoroughly enjoys a challenge and works well under pressure
- Customer service skills, happy go lucky, friendly nature
- Fast learner
- Hard worker and strives to achieve their goals
Hobbies
Spending time with family and friends. Camping, fishing, anything outdoors. Exercising, walking, going to the gym, running etc. Gardening and landscaping. Going out for dinner and trying out different restaurants/pubs. Listening to music. Reading.
References
Dean Colvin
Duty manager Norwood IGA
0400989415
Carol Robertson
Duty manager Norwood IGA
0458292192
Lisa Smith
Co Worker Norwood IGA
0418123938
Angela Harvey
Co Worker
0406551457
Peter Tsorvas
Manager/Boss Sorvas Foods
0418133334
Timeline
Retail Shop Assistant
Norwood IGA
07.2014 - Current
Food Factory Worker
Chefs !st Choice
04.2012 - 06.2014
Food Factory Assistant
Sorvas Foods
01.2005 - 04.2010
Food and Beverage Attendant
Hotel Grand Chancellor
10.2003 - 12.2004
Bakery Shop Assistant
Neighbourhood Bakery
06.2002 - 08.2003
Newstead College
Ravenswood Heights High School