Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Phillips

Bonbeach,VIC

Summary

Dynamic and reliable professional with a strong background in customer service at Expert Global Solutions. Proven ability to resolve issues effectively while maintaining high attention to detail. Adept at fostering teamwork and enhancing customer satisfaction through efficient problem-solving and organization. Committed to delivering exceptional service in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Coles Express
Vic
05.2018 - 07.2019
  • Assisted customers with product selection and inquiries to enhance shopping experience.Operated cash register efficiently, processing transactions accurately and swiftly.Maintained store cleanliness and organization to promote a welcoming environment.Executed restocking of merchandise on shelves to maintain optimal inventory levels and enhance customer satisfaction.

Customer Service Representative (BPO)

Expert Global Solutions
Baguio Philippines
02.2013 - 2015

- Assisted customers with enquiries and account concerns

- Addressed customer complaints professionally and provided appropriate solutions

- Processed bill payments and account updates

- Performed basic troubleshooting for customer issues

Education

High School Diploma - It

MBSNATHS
Philippines
2012

Skills

Customer service

Teamwork

Problem-solving

Teamwork and collaboration

Reliable and punctual

Fast learner

High attention to detail

Efficient and organised

Easily adapts to new environments

Certification

  • Certificate III personal trainer
  • Certificate IV personal trainer

Timeline

Retail Sales Associate

Coles Express
05.2018 - 07.2019

Customer Service Representative (BPO)

Expert Global Solutions
02.2013 - 2015

High School Diploma - It

MBSNATHS
Sarah Phillips