Sarah Phung
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales. Specializes in client service and problem-solving. I am able to demonstrate exceptional teamwork and collaboration, ensuring a welcoming shopping environment. Achieved significant sales growth through personalised consultation and recommendations.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Nude Lucy
12.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other stores.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Sales Associate
Dufry
10.2023 - 12.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
APM Monaco
04.2023 - 10.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Sales Associate
Coach
09.2021 - 05.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
Bachelor of Communication -
Griffith University
01-2028
High School Diploma -
Mercy College
12-2019
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Visual merchandising
- Team collaboration
Timeline
Sales Assistant
Nude Lucy
12.2024 - Current
Sales Associate
Dufry
10.2023 - 12.2024
Sales Associate
APM Monaco
04.2023 - 10.2023
Sales Associate
Coach
09.2021 - 05.2023
Bachelor of Communication -
Griffith University
High School Diploma -
Mercy College
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