TEAM LEADER
COMMUNITY LIVING AUSTRALIA
02.2018 - 08.2019
- Maintained communication between clients, families, and Support Workers via work phone.
- Facilitated meetings with clients and families as required.
- Advocated for clients and families to ensure their needs were met.
- Implemented person-centered approaches to assign appropriate Support Workers to each client.
- Organized rosters to optimise staffing efficiency.
- Developed and executed programs for Day Options and accommodation houses.
- Authored Individual Support Plans tailored to client requirements.
- Coordinated team meetings and liaised with allied health services, medical professionals, government agencies, and NDIS.