Sarah Taylor
Mosman,Australia
Summary
Experienced in training and managing school-based students employed under a GTO, excelling in liaising with key stakeholders within the VET sector. Motivated and goal-oriented, consistently achieving objectives within my role. With a person-centered approach, assisting others is not just a job, but a life purpose. Passion for education drives dedication to making a positive impact in this field.
Overview
10
10
years of professional experience
Work History
Training Consultant
MMTC
04.2022 - Current
- Managing and developing year 11-12 School-based trainees to obtain their knowledge and experience in the supply chain industry
- This role is responsible for conducting specific training and assessment, and overseeing the well-being and the completion of students, providing an additional pathway for students
- This role is integral in liaising with key stakeholders with the fundamental objective of the student developing the necessary skills and knowledge to successfully transition from high-school to the work force in a supportive and nurturing way
- Aside from the specific training, my responsibilities include reporting every few weeks on the update and identification of issues that have appeared, and resolving any conflict which might be related to workplace performance or skills, or providing pastoral care and discussing well-being or mental health issues that the young person may be experiencing and providing a holistic approach to ensure the student remains and completes year 12 and the qualification under the SBAT program.
Fashion Advisor
Chanel
05.2014 - 05.2015
- Cultivating relationships with new and existing clients with first visits and ongoing appointments
- Constantly undergoing training and development every six weeks on new collections, sales highlights and goals
- Reports on evaluation of sales for the week and month
- Delivering exceptional sales results with a high volume target
- In addition supporting the team, which included training, advising, and assisting sales associates in maximising sales whilst providing a luxury experience for the customer.
Training consultant/Account Manager
Apprenticeship Support Australia
10.2015 - 04.2022
- Liaising with businesses, apprentices, The NSW Department of Industry, Registered Training Organisations, and High-Schools for the CBD, and Eastern Suburbs region
- Autonomously working in a B2B role developing relationships and maintaining business relationships
- Account managing large profile clients within the region to ensure the business trusts that their company is looked after with individualised services
- Promoting educational and government support and services to continue to grow employment within business in the region
- Gaining skills to be able to adapt to regular changes and challenges that arise within the processes and practices from both the federal and state government.
Sales Executive
AUDI
05.2015 - 10.2015
- Audi was a high sales driven role; which included delivering exceptional sales results, and KPI'S
- Maintaining strong client relationships, and delivering exceptional customer service was the highest importance of the role
- Preparing standard operating procedures and analyse business processes
- Data entry and maintenance
- Assist fleet department with administrative duties
- An important skill acquired was the ability to anticipate and think of future requirements, and gaining strong levels of rapport to have a successful client return, and recommendations to their friends and family.
Education
Skills
- Conflict resolution and client satisfaction
- Attention to detail
- Relationship building, quick rapport building and networking
- Problem solver, goal-setting accomplishment
Timeline
Training Consultant
MMTC
04.2022 - Current
Training consultant/Account Manager
Apprenticeship Support Australia
10.2015 - 04.2022
Sales Executive
AUDI
05.2015 - 10.2015
Fashion Advisor
Chanel
05.2014 - 05.2015