Summary
Overview
Work History
Education
Skills
Certification
Certificates
Timeline
Generic

SARAH TRIOLO

Keysborough,VIC

Summary

I am a dedicated and passionate student with extensive customer service experience in fast-paced settings. Over the course of three years in the hospitality industry, I have honed exceptional customer care skills. I thrive on learning quickly and am deeply committed to delivering the highest level of service to individuals. My adeptness at multitasking and ability to perform under pressure make me an asset in any retail environment. Additionally, I possess excellent communication skills and excel at building strong relationships with others. I am adaptable and work seamlessly within team settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Fedele's Ristorante
01.2021 - 12.2021
  • Worked as a flexible server during overflow periods
  • Helped to train new employees when needed
  • Worked as a committed team member to achieve the highest level of customer service
  • Brought forth a welcoming and energetic spirit.
  • Used cash registers and credit card machines to cash out customers.

Kitchen hand

Ozlanka, Food
02.2020 - 11.2020
  • Required to have an appropriate level of awareness of sanitation and food handling procedures
  • Maintained a clean and organised environment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Waitress/All rounder

Just Italy
06.2022 - 04.2023
  • Managed payments and provided customers with security 100% of the time
  • Worked efficiently with a team to meet deadlines for online orders
  • Consistently kept track of stock and notified managers when things were not on track
  • Offered accurate advice regarding products when asked, leading to more sales.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

All rounder

Village Green Hotel
01.2021 - 01.2022
  • Always asked for customers identification when providing alcohol
  • Listened to customers and helped them to resolve any issues that evolved while maintaining all other tasks at hand
  • Processed large payments in a timely and accurate manner
  • Helped fellow team members to provide the best care possible for customers

Waitress

Wantirna Club
01.2021 - 01.2022
  • Adhered and enforced all company rules and guidelines
  • Accurately overlooked customer needs and made sure they were met sufficiently
  • Memorised new items and promotions to share efficiently with customers
  • Experience using POS software

Education

Bachelor of Arts

Deakin University
Melbourne, VIC

VCE

Chisholm Institute
Dandenong, VIC
2020

Skills

  • Creativity
  • Fast Learner
  • POS System Operations
  • Ability to Work Under Pressure
  • Problem Solving
  • Sales Expertise
  • Accurate Money Handling
  • Adaptable and Flexible
  • Time Management
  • Safety and Cleanliness Standards
  • Goal-Driven

Certification

Monday: Open - Close

Tuesday: Open - Close

Wednesday: Open - Close

Thursday: 2:45 - Close

Friday: Open - Close

Saturday: Open - Close

Sunday: Open - Close

Certificates

RSA - 2020

Timeline

Waitress/All rounder

Just Italy
06.2022 - 04.2023

Waitress

Fedele's Ristorante
01.2021 - 12.2021

All rounder

Village Green Hotel
01.2021 - 01.2022

Waitress

Wantirna Club
01.2021 - 01.2022

Kitchen hand

Ozlanka, Food
02.2020 - 11.2020

Bachelor of Arts

Deakin University

VCE

Chisholm Institute

Similar Profiles

CREATE PROFILE
SARAH TRIOLO