Sarah Watson
Macksville,NSW
Summary
Possessing empathetic and compassionate traits, excellent fit for providing dedicated support and care. Knowledgeable in basic caregiving principles and adept at assisting with daily living activities and managing diverse needs. Committed to making meaningful difference in lives of individuals through attentive and personalized care.
Offering excellent customer service and communication skills, ready to learn and grow in financial services environment. Brings solid understanding of customer needs and ability to handle inquiries effectively. Ready to use and develop customer service and sales skills in whatever role.
Overview
5
5
years of professional experience
Work History
Stay at Home Mum
Myself
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Disability Support Worker
LiveBetter Community Services
02.2021 - 09.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Clothing Sales Associate
Factorie
12.2020 - 03.2021
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Greeted customers, identified needs and provided product advice.
- Processed incoming stock and documented product information to manage inventory levels.
Cafe Worker
Good Time Charlie's
12.2019 - 11.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
High School Diploma -
Macksville High School
Macksville, NSW09-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Problem resolution
- Decision-making
Languages
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Camping
- Fashion and Style
- I like working with my hands and fixing things
- Creative Writing
Timeline
Stay at Home Mum
Myself
10.2022 - Current
Disability Support Worker
LiveBetter Community Services
02.2021 - 09.2022
Clothing Sales Associate
Factorie
12.2020 - 03.2021
Cafe Worker
Good Time Charlie's
12.2019 - 11.2020
High School Diploma -
Macksville High School
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