Accomplished Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects & campaigns. Excellent critical thinking, problem-solving and communication skills.
Overview
16
16
years of professional experience
Work History
Senior Account Manager
MMW3Degrees
04.2012 - Current
Effective management and execution of data driven marketing campaigns for key clients including American Express, Telstra, Pacific Magazines, Dementia Aus and Priceline
Developed long-lasting client relationships by providing exceptional customer service and support
Provide accurate estimates to meet client briefs and budgets
Execute direct marketing strategies to achieve trackable and measurable results across different mediums including mail, eDM, SMS
Excellent Communication skills, ability to multitask and prioritise across multiple campaigns, as well as ability to work under pressure to meet deadlines
Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
Mentored junior account management professionals to develop skills and increase company revenue.
Facilitated client satisfaction and renewed customer relations to drive growth.
Account Manager
Look Print Digital
07.2008 - 04.2012
A strong understanding of wide format digital printing allowing for accurate and creative solutions to advertising, marketing or POS briefs
Meet sales objectives through use of key strategies such as CRM, product diversity, efficiency and dependency
A proven ability to build client relationships and manage expectations of key company accounts
An ability to coordinate projects end to end with an internal team including prepress and design, print, fabrication and installation teams.
Provide accurate costs to clients and adhere to budgets through product recommendations.