Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarah Westhofen

QLD

Summary

Outgoing and friendly Service Worker with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cafe Barista

McDonald's
10.2023 - 12.2023
  • Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
  • Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
  • Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
  • Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.

Restaurant Waitress

Klosterhof Knechtsteden
03.2023 - 09.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Served food and beverages promptly with focused attention to customer needs.

Restaurant Waitress

Wilmas Wunder
06.2022 - 04.2023
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Horseback Riding Instructor

Ponyhof Stiller
07.2018 - 09.2023
  • Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
  • Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.

Receptionist Assistant

Praxis Heilkraft
03.2021 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.


Education

Bachelor of Science - Informatics

Heinrich - Heine University
Düsseldorf
07.2027

High School Diploma -

Norbert Gymnasium Knechtsteden
Dormagen
06.2023

Skills

  • Menu Memorization
  • Beverage Service
  • Organizational Skills
  • Conflict Management
  • Cleaning and Sanitizing
  • Order Documentation
  • Service Quality
  • Food Service
  • Dining Area Maintenance

Certification

March 2021

  • Cambridge Assessment English (B2)


November 2023

  • RSA Certificate

Languages

German
Native or Bilingual
English
Full Professional
Spanish
Limited Working
French
Elementary

Timeline

Cafe Barista

McDonald's
10.2023 - 12.2023

Restaurant Waitress

Klosterhof Knechtsteden
03.2023 - 09.2023

Restaurant Waitress

Wilmas Wunder
06.2022 - 04.2023

Receptionist Assistant

Praxis Heilkraft
03.2021 - 05.2022

Horseback Riding Instructor

Ponyhof Stiller
07.2018 - 09.2023

Bachelor of Science - Informatics

Heinrich - Heine University

High School Diploma -

Norbert Gymnasium Knechtsteden

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Sarah Westhofen