Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Sarah Kay Snowball-Kitto

Sunshine Coast,QLD

Summary

I will be relocating to the Sunshine Coast QLD (Nambour-Gympie) at the end of the year. I have been dedicated to community pharmacy for 15 years, and I am very eager and confident to expand my skills into hospital pharmacy. I am a knowledgeable and detail-oriented dispensary technician, with experience in all areas of a pharmacy. I am proficient in pharmacy software, medication dispensing, inventory management, and I am dedicated to maintaining organized dispensaries and ensuring patient satisfaction. I am committed to supporting pharmacists and delivering accurate patient information, ensuring optimal patient care, medication counseling, and satisfaction.

Overview

1
1
Certification

Work History

Dispensary Technician

Pharmacy 777 Butler
Perth, WA
03.2025 - Current
  • Dispensing prescriptions
  • Accurately labelling, counting, packaging, and measuring medications and suspensions
  • Maintaining up-to-date patient medication records, including personal details, Medicare, Centerlink, or DVA details.
  • Preparing and sending Medicare safety-net claims, including reviewing and rectifying rejected prescriptions.
  • Ensuring that sufficient medication and supplies are available.
  • Ordering and receiving stock, and ensuring stock rotation.
  • Maintaining an organised dispensary, including the correct storage of medications and supplies. (S8 medications, fridge lines, and cytotoxic medications)
  • Ensuring customers receive clinically based pharmacy services, including therapeutic, accurate, and appropriate advice.
  • Following legal and ethical guidelines for medication dispensing and patient confidentiality.
  • Supporting the pharmacist on duty to ensure the dispensary is kept to a high standard.
  • Have experience with NDSS, Fred, Fred Next, Minfos, MIMS, Project Stop, Quantum, Health stream, Med Advisor, Dispense Works, Quda, and P.O.S. Works.
  • Packing Webster packs (weekly, fortnightly, and monthly)
  • Update medication charts and profiles to keep an organised record in the filing system.
  • Manage patient enquiries including, safe use of medications, medication interactions, PRF's, CMI's, Private Insurance or Workers Compensation.

Education

Year 12 - High School

Mercy College
WA 6065
01-2010

Skills

  • Working experience of 15 years in Pharmacy
  • Knowledgeable and versatile in all areas
  • Medication dispensing, filling, and labeling
  • Record keeping and documentation for patients
  • Drug inventory management
  • Pharmacy software proficiency
  • Medical terminology
  • Task prioritization
  • Safety-net processing
  • Ability to communicate with a diverse range of patients
  • Positive attitude, motivated, trustworthy, reliable, compassionate and professional
  • Excellent customer service skills
  • Packing Webster medications
  • Working effectively in a team and autonomously
  • Over-The-Counter Consultation

Certification

  • Certificate 2 in Pharmacy (support the supply of Pharmacy Medicine) Completed in 2016
  • Certificate 3 in Pharmacy (support the supply of Pharmacy Only Medicine) Completed in 2016
  • Certificate 4 in Health and Nursing. Completed in 2025

References

  • Mena Bottross - 0415 189 979 - Owner Pharmacy 777 Butler
  • Cara Ullrich - 0415 866 883 - Manager Pharmacy 777 Butler
  • Pharmacy 777 Butler (08) 9562 1397

Timeline

Dispensary Technician

Pharmacy 777 Butler
03.2025 - Current

Year 12 - High School

Mercy College
Sarah Kay Snowball-Kitto