Saranjeet Kaur
Blacktown,Australia
Summary
Dynamic professional with experience at Just Group, excelling in client support and empowerment. Proven ability to enhance customer satisfaction through effective communication and active listening. Skilled in case documentation and team collaboration, consistently promoting community engagement and social inclusion. Committed to delivering empathetic support and maintaining high standards of service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Just group
Blacktown, New South Wales
11.2024 - Current
- Assisted customers with product selections and inquiries for improved satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure store cleanliness and orderliness.
- Managed inventory by restocking shelves and tracking stock levels regularly.
Support Worker
services4care
Baulkham Hills, New South Wales
04.2024 - 07.2024
- Assisted clients with personal care, daily activities, and household tasks to promote independence.
- Monitored client wellbeing and promptly reported any concerns to supervisors.
- Maintained accurate and confidential records according to organization policy and privacy standards.
- Promoted participation in community programs and encouraged social engagement.
- Contributed to improved client satisfaction through empathetic and consistent support.
Education
Diploma - community services
Laed College
Sydney, NSW02-2025
Skills
- Client support and empowerment
- Case documentation and record-keeping
- Cultural awareness and diversity sensitivity
- Communication and active listening
- Community engagement and social inclusion
- Personal care and daily living assistance
- Conflict resolution and de-escalation
- Team collaboration and reliability
Certification
- First Aid and CPR Certificate
- Working with Children Check (WWCC)
- National Police Clearance
Languages
English
Professional
Punjabi
Elementary
Hindi
Limited
Timeline
Sales Assistant
Just group
11.2024 - Current
Support Worker
services4care
04.2024 - 07.2024
Diploma - community services
Laed College