Saraswathi Narayanan
Glen Waverley,VIC
Summary
Dynamic entrepreneur with a proven track record in business administration and customer service, exemplified during tenure at Saraj Indian Multicuisine. Leveraged entrepreneurial personality and operations management skills to exceed customer expectations and foster strong relationships. Demonstrates exceptional leadership and communication abilities.
Overview
20
20
years of professional experience
Work History
Business Owner
Saraj Indian Multicuisine
08.2008 - 12.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
Security Officer
Lim & Lim Security Agency Pty Ltd
01.2006 - 12.2008
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Hospital Aide
Hospital Penawar Pasir Gudang, Malaysia
03.2004 - 11.2006
- Actively participated in continuous education programs related to hospital aide duties to stay current on best practices within the healthcare industry.
- Assisted in the preparation of examination rooms for outpatient procedures, ensuring proper set up and sterilization of equipment as per hospital protocols.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive care to diverse patient populations within the hospital setting.
- Reduced fall risks for elderly patients by providing ambulatory assistance during transfers or walking exercises as prescribed by physical therapists.
- Assisted nurses with daily tasks, ensuring efficient workflow and timely medical care for patients.
- Promoted healing by assisting patients with activities of daily living such as bathing, dressing, grooming, eating, and mobility exercises.
- Provided emotional support to patients experiencing anxiety or distress due to illness or hospitalization procedures.
Education
Bachelor of Psychology With Honours - Psychology
Open University Malaysia
Johor Bahru, Malaysia10.2024
Skills
- Entrepreneurial personality
- Customer Service
- Business Administration
- Operations Management
- Social Media Marketing
Timeline
Business Owner
Saraj Indian Multicuisine
08.2008 - 12.2023
Security Officer
Lim & Lim Security Agency Pty Ltd
01.2006 - 12.2008
Hospital Aide
Hospital Penawar Pasir Gudang, Malaysia
03.2004 - 11.2006
Bachelor of Psychology With Honours - Psychology
Open University Malaysia
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