Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sargun Kaur

Sargun Kaur

Clyde,VIC

Summary

Responsible Housekeeper with expertise in proper room cleaning techniques. Friendly individual fluent in three languages. Excellent record of punctuality and attendance. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

North Indian Restaurant
09.2023 - 11.2024
  • Maintained clean and organized workspace, promoting welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Developed and managed relationships with customers to increase customer loyalty.

Room Attendant

Meena
02.2024 - Current
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.

Room Attendant

Miki Karmacharya
12.2023 - 02.2024
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.

Registered Nurse

DR. Vikram Gulati
04.2023 - 07.2023
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.

Education

Masters Of Nursing - Science

Institute of Health And Management
North Melbourne, VIC
03.2024

Bachelor Of Science In Nursing - Science

Baba Farid University of Health Sciences
Faridkot, Punjab
08.2018

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Problem-Solving
  • Reliable and Responsible
  • Adaptable and Flexible
  • Team Collaboration
  • Active Listening

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Room Attendant

Meena
02.2024 - Current

Room Attendant

Miki Karmacharya
12.2023 - 02.2024

Customer Service Cashier

North Indian Restaurant
09.2023 - 11.2024

Registered Nurse

DR. Vikram Gulati
04.2023 - 07.2023

Masters Of Nursing - Science

Institute of Health And Management

Bachelor Of Science In Nursing - Science

Baba Farid University of Health Sciences

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Sargun Kaur