Sarisa Saichuea
Ashgrove,QLD
Summary
Proven multitasker and problem-solver, I've honed my skills at prestigious organizations like Thai Airways, ensuring passenger safety and comfort. My experience at Hyatt Intercontinental Hotel underscores my ability to foster exceptional customer service through effective communication and cultural sensitivity. Achievements include streamlining operations and enhancing team efficiency, showcasing my time management and interpersonal abilities.
Overview
25
25
years of professional experience
Work History
Volunteer in Tuckshop at Ashgrove State School
Ashgrove State School
10.2024 - 11.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Coordinated with others to meet clients' individual needs.
- Tracked service activities and dealing with cash handling
Volunteer in Math and Helper With Prep Classroom
Ashgrove State School
08.2024 - 08.2024
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization with children.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Hyatt Hotel, Melbourne VIC, Executive Lounge Staff
Hyatt Intercontinental Hotel
07.2010 - 01.2011
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Liaised with management and other departments to maintain smooth operations.
Cabin Crew Member
Thai Airways International Public Company,
01.2003 - 06.2008
- Checked whether personnel completed required duties and responsibilities during respective shifts.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Oversaw maintenance of all required equipment and sent it out for required services.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Ensured safety and comfort of customers onboard aircraft.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Cabin Crew
JALways Co., Ltd.
01.2002 - 01.2004
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Met customer call guidelines for service levels, handle time and productivity.
Team Assistant
Mullis Capital Corporation (Thailand) Co., Ltd.
06.2000 - 06.2001
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Scheduled appointments and conducted follow-up calls to clients.
Wine Bar Attendant
Grand Hyatt Hotel Erawan Bangkok
07.1999 - 01.2000
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Learned how to make wide variety of mixed drinks.
- Bussed bottles and glassware to maintain clean bar area.
- Delivered food to customers at bar and tables.
- Notified management of guest complaints for quick, effective resolution.
Education
No Degree - Business Administration Certificate III
TAFE QLD
QLD06-2025
Bachelor of Arts - Business English
Rajabhat Institute Chadrakasem, Bangkok Thailand
03-1999
Skills
- Multitasking Abilities
- Time management abilities
- Problem-solving abilities
- Multitasking
Timeline
Volunteer in Tuckshop at Ashgrove State School
Ashgrove State School
10.2024 - 11.2024
Volunteer in Math and Helper With Prep Classroom
Ashgrove State School
08.2024 - 08.2024
Hyatt Hotel, Melbourne VIC, Executive Lounge Staff
Hyatt Intercontinental Hotel
07.2010 - 01.2011
Cabin Crew Member
Thai Airways International Public Company,
01.2003 - 06.2008
Cabin Crew
JALways Co., Ltd.
01.2002 - 01.2004
Team Assistant
Mullis Capital Corporation (Thailand) Co., Ltd.
06.2000 - 06.2001
Wine Bar Attendant
Grand Hyatt Hotel Erawan Bangkok
07.1999 - 01.2000
No Degree - Business Administration Certificate III
TAFE QLD
Bachelor of Arts - Business English
Rajabhat Institute Chadrakasem, Bangkok Thailand
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