Sascha Van Der Wolf
Hurstville,NSW
Summary
Dedicated and dependable professional with over 20 years of experience in diverse roles, including reception, office and sales administration, marketing, executive assistance, and customer service. Reliable, punctual and committed to excellence with outstanding organizational abilities. Demonstrates strong communication and teamwork skills with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Seeking a stable, long-term administration position in the Education Industry to contribute to team success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Administration Officer/ Reception Personal and Executive Assistant
Honer Dodd Realty Pty Ltd
03.2013 - Current
- Executive/Personal assistant to office Principal including diary management, organising domestic/international flights, accommodation, tours, visas and transport.
- Greet clients and providing a high level of customer service.
- Taking rental, bond payments and cash handling.
- Liaising with Contractors / Tradespeople booking repairs and maintenance jobs.
- Processing sales and rental enquiries by phone, in person or by email using a high level of communication.
- Sales supporting tasks such as liaising with clients about inspections or marketing.
- Management of main office email account.
- Preparing documentation, research and sales reports.
- Preparing and reviewing emails, letters/correspondence, reports, marketing documents, flyers and submissions.
- Database management.
- Preparing marketing content such as signs, brochures, sales proposals, property marketing and ad drafting for both print and online.
- Assist with the co-ordination of client and team events
- Assisting Property Managers with repairs and appointments.
- Ability to work in all areas of the business including stand in property management assistant and reception.
Receptionist
P & R Real Estate - Beverly Hills
01.2009 - 03.2013
- Greet and assist clients.
- Take rental and bond payments.
- Reconciled client payments, sales deposits, receipting and trust accounting using a high level of attention to detail.
- Liaising with contractors and tradespeople booking repairs and maintenance.
- Handling sales and rental enquiries by phone, in person or by email using a high level of communication.
- Management of main office email account.
- Prepare marketing for sales.
- Assisting Property Manager with repairs and appointments.
Dog Groomer/Receptionist
Handsome Pooch
11.2008 - 02.2009
- Communicated with pet owners by email or phone regarding pet grooming requirements and bookings.
- Completed pet grooming requirements for clients including washing, preparation and clipping.
- Undertook cleaning duties of salon to maintain a safe and hygienically clean work environment.
- Fulfilled daily banking and cash handling requirements of the salon using a high level of accuracy.
Receptionist/Property Manager
Honer Dodd Realty Pty Ltd
06.2000 - 11.2008
- Answering all phones calls and assisting with enquiries.
- Greet and assisted clients.
- Take rental & bond payments.
- Prepare lease documents.
- Promoted to Property Manager managing over 120 properties. Delivered efficient problem solving strategies with tenants and owners.
- Co-ordinated the repair requirements for tenants and owners by demonstrating efficient time management and organisational skills.
- Initiated the training requirements of new employees to the organisation.
Education
Hotel Front Office and Reception -
Sydney Information Technology Centre
01.1993
Retail Operations Certificate - undefined
01.1993
High School Certificate - undefined
01.1989
Skills
- Strong technical skills
- Effective interpersonal communication
- Exceptional customer service
- Effective verbal and written communication
- Skilled in managing sensitive data
- Ability to manage time efficiently while working independently
- Effective task management
- Skilled in multitasking
- Mentoring new employees
- Strong attention to detail
- Efficient at acquiring new skills
- Effective task management
- Proficient in managing multiple tasks
Certification
Class 1 Real Estate
Hobbies and Interests
I enjoy cooking, spending time with family and friends, walking my dogs, wine tasting, going to reformer pilates on a regular basis and I enjoy meeting new people.
Timeline
Sales Administration Officer/ Reception Personal and Executive Assistant
Honer Dodd Realty Pty Ltd
03.2013 - Current
Receptionist
P & R Real Estate - Beverly Hills
01.2009 - 03.2013
Dog Groomer/Receptionist
Handsome Pooch
11.2008 - 02.2009
Receptionist/Property Manager
Honer Dodd Realty Pty Ltd
06.2000 - 11.2008
Retail Operations Certificate - undefined
High School Certificate - undefined
Hotel Front Office and Reception -
Sydney Information Technology Centre
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