Sasha Yeh
Brisbane,QLD
Summary
I am a final year university student studying a Bachelor in Creative Industries, majoring in interactive and visual design, minoring in fashion communication and digital media management at Queensland University of Technology. I am a motivated individual with strong work ethic, strong organisational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
Work History
Cashier
Mister Tees Golf Driving Range
2020.06 - Current
- Greeted customers entering the driving range and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about policies and addressed customer concerns.
- Responded to customer inquiries via phone, Google business and Facebook Messenger to provide updated information.
- Maintained a clean, neat and organised work area.
- Assisted customers with returns, refunds and resolving transaction issues.
- Took on additional jobs and responsibilities to meet business needs.
- Maintained a hazard-free environment to ensure customer safety.
Hospitality Worker
Chatime Bubble Tea
2018.08 - 2020.05
- Prepared beverages and toppings and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Assisted in training new staff members on proper customer service and hospitality policies.
- Performed cleaning procedures including sweeping, mopping, dishwashing, disinfecting, taking out rubbish.
- Cleaned and maintained storefront and kitchen facilities.
- Rotated stock correctly to prevent out-of-date products and removed aging items.
- Organised and labelled stock
Education
Bachelor of Creative Industries - Major in Interactive And Visual Design
Queensland University of Technology
Brisbane, QLD06.2024
High School Diploma -
MacGregor State High School
MacGregor, QLD12.2020
Skills
- Team Player
- Effective communication
- Eager to learn
- Motivated
- Perseverance
- Optimistic attitude
- Adobe Illustrator
- Adobe InDesign
- Drawing/Designing
Activities
- University of Queensland TAISA committee member (design team), I create and design posts for their Instagram profile.
- Design team member at True Jesus Church. I create and design posts for their Instagram and Facebook, as well as design for events.
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
References
- Melissa Phan / Melissa.phan22@gmail.com / Graphic Designer, Bi-rite Home Appliances
- Frank Yeh / frankyeh00@hotmail.com / Manager, Mister Tees Golf Driving Range, Brisbane.
Timeline
Cashier
Mister Tees Golf Driving Range
2020.06 - Current
Hospitality Worker
Chatime Bubble Tea
2018.08 - 2020.05
Bachelor of Creative Industries - Major in Interactive And Visual Design
Queensland University of Technology
High School Diploma -
MacGregor State High School
Similar Profiles
Aiden MooseAiden Moose
Club Sales Associate at Big Oak Driving Range And GolfClub Sales Associate at Big Oak Driving Range And Golf
Mimi EllegardMimi Ellegard
Bar Attendant at Missing Links Golf Course & Driving RangeBar Attendant at Missing Links Golf Course & Driving Range
Chase LapworthChase Lapworth
Manager of Operations at Golf Shots Driving RangeManager of Operations at Golf Shots Driving Range