Sasima Kaeosisai
FOOD AND BEVERAGE GRADE 2
Newcastle,New South Wales
Summary
Three years of food and beverages experience in a restaurant proven an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Recognized consistently for performance excellence and contributions to success in hospitality industry. Strengths in handling food and experience of performing routine of tasks in serving of food that is backed by training in a restaurant. Always ensure that food preparation are clean and above standard. Willingness to take on added responsibilities to meet team goals. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
FOOD aND BEVERAGE GRADE 2
Kinn Thai Restaurant Kotara
Newcastle, New South Wales
02.2019 - 12.2021
- Worked closely with restaurant to maintain optimum levels of communication to effectively and efficiently complete projects.
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Stayed up-to-date on menu changes to help customers make food choices.
- Greeted new customers, discussed specials and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Kotara High School
Lexington Parade, Adamstown NSW 2289 01.2016 - 12.2021
Skills
Food and beverage preparation
Food and beverage platforms
Food and beverage orders
Food and beverage knowledge
Food and beverage pairings
Food and beverage experience
Food and beverage services
Food handling guidelines
Food handling safety
Safe food handling
Food allergy understanding
Order fulfillment
Responsible alcohol service
Timeline
FOOD aND BEVERAGE GRADE 2
Kinn Thai Restaurant Kotara
02.2019 - 12.2021
High School Diploma -
Kotara High School
01.2016 - 12.2021