Saskia Pavlenko
Buderim
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Spotlight
12.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing click and collects, and restocking merchandise as needed.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Waitress/Kitchen Hand
Woodfired Pizza King
04.2022 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Education
High School Diploma -
St Johns College
Nambour, QLD11-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Retail sales
- Transaction processing
- POS system operations
- Stock replenishment
- Display setup
Timeline
Retail Sales Associate
Spotlight
12.2022 - Current
Waitress/Kitchen Hand
Woodfired Pizza King
04.2022 - 11.2022
High School Diploma -
St Johns College
Similar Profiles
Khalid HakimKhalid Hakim
Stocktaker at SpotlightStocktaker at Spotlight
Yesha ThakkerYesha Thakker
Cashier at SpotlightCashier at Spotlight
Jeremy StarrJeremy Starr
Dispatch Supervisor at SpotlightDispatch Supervisor at Spotlight