Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Savanna Misa

Sydney Olympic Park

Summary

Highly motivated, driven, compassionate and skilled worker. Ready to learn and contribute to team success and help achieve company team goals. Reliable, hardworking and passionate employee seeking a Part Time or Casual position, Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals set. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.

Overview

3
3
years of professional experience

Work History

Jewellery Designer/Product Creator

@NotAJewelleryShop
12.2021 - Current
  • Developed unique piece designs for individual clients.
  • Marketing and promoting of pieces on social media, soon to open Depop online store.
  • Created pieces by hand for customers or use as prototypes.
  • Completed research of seasonal market trends selling chocker necklaces & earrings.

Crew Member/Crew Coach

Mcdonalds Olympic Boulevard NSW
09.2023 - 01.2024
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organised workspace for crew members.
  • Maintained a well-organized and clean workspace, ensuring smooth operations during peak hours.
  • Assisted customers with inquiries, providing helpful information and resolving issues promptly.
  • Promoted store loyalty programs, resulting in increased customer engagement and repeat business.
  • Exhibited strong multitasking abilities while managing multiple customer transactions simultaneously.
  • Fostered strong relationships with regular customers, increasing their satisfaction and likelihood of return visits.
  • Supported other cashiers during busy periods by stepping in to provide prompt service to waiting customers.
  • Maximized revenue opportunities by informing customers about relevant promotions or upselling products when appropriate.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Enhanced customer satisfaction by efficiently processing transactions and providing accurate change.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Cafe Worker

Brooklyn Boy Bagels
01.2022 - 12.2022
  • Maintained clean and attractive product displays to entice customer purchases.
  • Exceeded customer expectations by providing a welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Trained new cafe workers in sales, customer service and safety.
  • Replenished products daily for optimal freshness and visibility.
  • Displayed a calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Resolved customer concerns with a positive approach and constructive strategies.
  • Complied with health and safety codes to protect staff and customers.
  • Cleaned and maintained kitchen equipment and oven.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Organized and re-stocked various stations and self-service items.
  • Packaged and stored food products following proper handling and preservation methods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.

Volunteer

Lentils As Anything
11.2021 - 11.2021
  • Volunteered with the organisation helping with food-related services and dealing with customers.
  • Assisting in kitchen chopping vegetables
  • Setting tables
  • Cleaning restaurant

Junior Assistant (Experience)

Adore Compounding Pharmacy
07.2021 - 07.2021
  • Answered customers calls, provided information and resolved problems.
  • Filed paperwork and kept system neat and organised.
  • Replenished stock on shelves and monitoring low stock.
  • Organising deliveries at the post office for customers.
  • Liaised with other local pharmacies for pick up or drop off for required medication.
  • Cleaning pharmacy at end of day.

Education

Highschool Diploma -

Marrickville High School
Marrickville, N.S.W

Certificate III - Nail Technology

TAFE NSW
Meadowbank
06.2024

Certificate II - Family And Community Services

TAFE NSW
Ultimo
09.2023

Skills

  • Customer service
  • Collaboration skills
  • Multi-tasking abilities
  • Work ethic
  • Flexible
  • Communication
  • Social media content creation
  • Photography
  • Creative and artistic
  • Handling Complaints
  • Stocking and Replenishing
  • Calculating Bills
  • Ingredient and Food Preparation
  • Jewellery Making
  • Product Understanding
  • Product Assembly
  • Product Modifications
  • Product Handling
  • Product Packaging

Websites

Accomplishments

  • Awarded Highly Commended Year 9, 2021 in Industrial Technology - Graphics Design (Sydney Secondary College Balmain Campus).
  • Silver Award Year 9, 2021 in Mathematics (Sydney Secondary College Balmain Campus).
  • Silver Award Year 9, 2021 in Graphic Design (Sydney Secondary College Balmain Campus).
  • Outstanding Achievement "Wheely Good Science Show" 2021 (Sydney Secondary College Balmain Campus).
  • Dulwich Hill/Newtown Basketball Club 2020; Won City of Sydney Basketball Under 16's Girls Div 2 Championships.
  • Selected to represent N.S.W School regional in Athletic running.
  • Cuddle Cows Adoption 2020, GOLD CREEK Traditional White Galloway; Braidwood N.S.W
  • The Celebrity Experience, Successful audition to join TCE's extensive Acting program, 2017 TCE, LA USA. Actor mentors; Adrian R’Mante, Geno Segers, Samantha Hanratty, Daniel Curtis Lee.

Timeline

Crew Member/Crew Coach

Mcdonalds Olympic Boulevard NSW
09.2023 - 01.2024

Cafe Worker

Brooklyn Boy Bagels
01.2022 - 12.2022

Jewellery Designer/Product Creator

@NotAJewelleryShop
12.2021 - Current

Volunteer

Lentils As Anything
11.2021 - 11.2021

Junior Assistant (Experience)

Adore Compounding Pharmacy
07.2021 - 07.2021

Highschool Diploma -

Marrickville High School

Certificate III - Nail Technology

TAFE NSW

Certificate II - Family And Community Services

TAFE NSW

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Savanna Misa