Savannah Corlson
Perth,WA
Summary
Dynamic professional with a proven track record in automotive and retail sales, notably at Maddington Hyundai. Excelled in fostering customer relationships, boosting sales through strategic negotiation, and leading teams to exceed targets. Demonstrates exceptional organizational skills and resilience under pressure, with a knack for problem-solving and effective communication.
Overview
6
6
years of professional experience
Work History
Automotive Sales Consultant
Maddington Hyundai
08.2023 - Current
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Responded to customer enquiries via telephone and email.
- Recommended complementary purchases to customers, increasing revenue.
Manager
McDonald's
01.2023 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Supervised cashier operations to ensure accuracy and efficiency.
- Led the team in successfully reaching time-sensitive goals.
Crew Member/Crew Trainer
McDonald's
05.2019 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
High School Diploma -
Byford Secondary College
Byford, WA10-2022
Skills
- Resilience under pressure
- Teamwork and collaboration
- Meeting kpis
- Organisational Skills
- Time management
- Excellent communication
Timeline
Automotive Sales Consultant
Maddington Hyundai
08.2023 - Current
Manager
McDonald's
01.2023 - 08.2023
Crew Member/Crew Trainer
McDonald's
05.2019 - 12.2022
High School Diploma -
Byford Secondary College
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