Savannah Hicks

I have owned my own cleaning business for roughly 1.5 years now but I’ve only just started it up properly on the 14th October 2024. I have very good experience in cleaning and very happy customers.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.

• Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
• Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
• Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Used cleaning chemicals following proper guidelines.
• Cleaned building floors by sweeping, mopping and scrubbing.
• Interacted pleasantly with clients and guests when performing daily duties.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
• Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
• Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

• Greeted customers, answered questions and recommended specials to increase profits.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Presented food and beverages to guests at tables.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Presented menus to patrons to answer questions about menu items and make recommendations.
• Utilized POS system to total meal costs and add taxes for final bill calculation.