Overview
Work History
Education
Skills
Career Path
Referees
Certification
Timeline
Generic

Savannah Osborne

QLD

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administration Clerk

Active Physio Mackay
Mackay, QLD
03.2023 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Enhanced financial accuracy by conducting thorough analysis and validation of accounting data.

Club Supervisor

Goosies Sport And Recreation Club
Mackay, QLD
03.2022 - 03.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.

Bar Attendant

Mount Pleasant Tavern
Mackay, QLD
07.2021 - 02.2022
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Seabreeze Hotel
Mackay, QLD
03.2021 - 06.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

St Patrick's High School Mackay
Mackay, QLD
2020

Skills

  • Administration and Reporting
  • Employee Coaching and Motivation
  • Team Management
  • Staff Training
  • Customer Needs Assessments
  • Customer Loyalty
  • Bank reconciliation

Career Path

I am currently seeking a profession with open arms to learn anything and everything. My current occupations have given me multiple skills like multitasking, computer & customer service skills, responsibilities to work alone, leading a team. After some self-reflection I have been wanting a role I can continue to grow in by learning and challenging myself along the way.

Referees

- Casandra Fox - ex manager

0408 797 399

- Alyssa Bosma - ex coworker

0499 815 989

Certification

  • RSA (responsible service of alcohol)
  • RSG (responsible service of gaming)
  • CPR course (cardiopulmonary resuscitation)

Timeline

Administration Clerk

Active Physio Mackay
03.2023 - Current

Club Supervisor

Goosies Sport And Recreation Club
03.2022 - 03.2023

Bar Attendant

Mount Pleasant Tavern
07.2021 - 02.2022

Bartender

Seabreeze Hotel
03.2021 - 06.2021

St Patrick's High School Mackay
Savannah Osborne