Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Manager for Deli Department
The Standard Market company
11.2022 - 02.2024
Completed all ordering for deli department including all dry stock (pantry items) on shop floor, freezers, dairy fridge, drinks fridge, dip fridge, cheese fridge, all deli serve-over products and smallgoods meats.
Monitored food quality closely throughout preparation stages from receiving shipments to production to presentation at counter or display case.
Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
Trained new employees on proper food handling techniques, safety procedures, and exceptional customer service standards along with training for all equipment (slicer, wrapper, cheese cuter)
Conducted regular equipment maintenance checks, ensuring safe operation of slicers, scales, refrigeration units, and other tools within department.
Ordered based of sales reports of stock and managed all stock on hand, to avoid over ordering.
Created different salad recipes from scratch each week to sell to customers.
Addressed customer concerns promptly, resolving issues effectively to ensure repeat business and positive word-of-mouth referrals.
Completed roster schedule each week for 15 different staff members.
Completed fire warden training, first aid training and CPR
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Developed strong vendor relationships, negotiating pricing and delivery schedules for optimal inventory levels.
Prepared and created varies types of platters and hampers for customized customer orders.
Onboarded new employees with training and new hire documentation.
Attended different vendor showcases to further knowledge about products within store.
Full Time Supervisor
The Standard Market Company Newstead
12.2019 - 11.2022
Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
House Cleaner
One Wish Cleaning
01.2018 - 12.2019
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Maintained safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Service Deli Assistant
Drakes Samford
01.2016 - 01.2018
Assisted customers with product selection, offering recommendations based on individual preferences and dietary needs.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Provided exceptional service to customers by promptly addressing inquiries, resolving issues, and maintaining a positive attitude.
Using commercial oven to cook hot chickens throughout the day
Slicing meat, replacing food in serve-over, serving customers
Dish hand
Ocean View Winery estate
01.2016 - 01.2016
Assisted as dish hand
Volunteer
Natureworld Australia
02.2015 - 02.2015
Assisted and served customers in showroom
Volunteer
Video 2000
01.2015 - 01.2015
Volunteered in DVD sale
Volunteer
Family Business
01.2015 - 01.2015
Worked behind till, handing money
Education
The Lakes College
North Lakes, QLD
11.2016
Certificate IV - Justice Studies
Unity College
Caloundra West, QLD
11.2016
Skills
Advanced knowledge of Microsoft Office
Profit Track, Employment hero, Dexta, Swag
Outlook
Internet Explorer
Varies ordering platforms
Eftpos and money handling
Social Networking Pages
State and Federal Legal knowledge
Attention to detail
Quick Learner
Valued team member and honest contributor
Time management skills
Travel Involvements
Thailand, holiday and spiritual enlightenment, 2018
New Zealand, further explore the culture, 2017
Qualifications
Completed a Certificate IV in Justice Studies
Certificate of completion of Grade 12
Professional Development
Completed a CRP and First Aid course - 2023
Completed RSA and RSG - 2022
References
Chris Frame, 0402007118
Clint Moore, 0450831971
Dianne Brent, 0467367439
Age
25 Years
Personal Information
Date of Birth: 05/12/99
Timeline
Manager for Deli Department
The Standard Market company
11.2022 - 02.2024
Full Time Supervisor
The Standard Market Company Newstead
12.2019 - 11.2022
House Cleaner
One Wish Cleaning
01.2018 - 12.2019
Dish hand
Ocean View Winery estate
01.2016 - 01.2016
Service Deli Assistant
Drakes Samford
01.2016 - 01.2018
Volunteer
Natureworld Australia
02.2015 - 02.2015
Volunteer
Video 2000
01.2015 - 01.2015
Volunteer
Family Business
01.2015 - 01.2015
The Lakes College
Certificate IV - Justice Studies
Unity College
Similar Profiles
Melissa WaringMelissa Waring
Butcher at The Standard Market CompanyButcher at The Standard Market Company