Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savanny Mann

Burpengary,QLD

Summary

Driven professional with proven expertise in Inventory Management and Relationship Building, honed as a Bar Supervisor at Frontline Defence Services. Excelled in enhancing customer satisfaction and streamlining operations, significantly contributing to team success. Demonstrates a reliable and responsible work ethic, ensuring high standards of service and operational efficiency.


Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.


Versatile team member offering over fifteen years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Shop Assistant

Lifeline Shop
03.2009 - Current

As a Shop Assistant, my responsibilities are; Customer Service, Stock Control, Stocktake, Sorting, Organising, Displaying, Counter Operator


In this role I have demonstrated

  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.

Bar Supervisor

Frontline Defence Services
04.1999 - 07.2004

As Bar Supervisor, my main responsibilities were Operations, Stock Rotation, Cook, Clean, Operated a Bar, Provided Responsible Service of Alcohol, Staff Rostering and Training Instructor.


In this role, I have showed

  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Checked ID cards and verified bar guests were of legal age.
  • Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.

Education

No Degree - General Education

OTEN
Melbourne, VIC
11.1992

Skills

  • Inventory Management
  • Relationship Building
  • Inventory Control
  • Stock replenishment
  • Product Promotions
  • Upselling strategies
  • Building rapport
  • Hand-Eye Coordination
  • Equipment Preparation
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible

Certification

North Point TAFE Bracken Ridge QLD

  • Currently completing Cert III in Business Part Time

Timeline

Shop Assistant

Lifeline Shop
03.2009 - Current

Bar Supervisor

Frontline Defence Services
04.1999 - 07.2004

No Degree - General Education

OTEN
Savanny Mann