Savyata Thapa
Burwood,NSW
Summary
To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievement. I can utilize my social and professional skills and contribute for the challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievement of organizational goals. To succeed in an environment of growth and excellence and determined to give optimum satisfaction through my service.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
BP(British Petroleum Company Limited
06.2022 - Current
- Created promotional campaigns to increase brand awareness and attract new customers.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Handled scheduling for store shifts to achieve adequate staffing.
- Delegated work to staff, setting priorities and goals.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Maintained inventory by checking merchandise to determine levels.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Network and System Administrator
Netpillar
09.2021 - Current
- Analyse, evaluate and administer computer networks and related computing units including systems software, applications software, devices, and configurations
- Identify, isolate, investigate, and resolve network issues and incidents, including system software, hardware and devices interfaces, and troubleshoot
- Analyse and monitor network infrastructures design, implementation, operation, and management and ensure maximum uptime and high availability to reduce impacts on the networks
- Evaluate the current computing systems and purpose modification and new systems to meet user specifications
- Prepare and present network services documentations and reports to a high standard in line with the current IT strategy
- Achievements: So far, our company managed to get recognition in a massive number of groups for a great degree of service.
Education
The ACS Professional Year Program – ICT -
QIBA, Sydney Campus
01.2023
Bachelor of Information Technology -
Victoria University- Sydney
03.2020
Advance Diploma of Information Technology -
Strathfield College-Sydney
07.2018
Diploma of Information Technology -
Strathfield College-Sydney
08.2017
HSC -
Times International College- Nepal
11.2015
Skills
- SQL
- PHP
- HTML
- JAVA
- JAVASCRIPT
- Windows XP
- Microsoft Windows (Word, Excel, PowerPoint, Project, Outlook)
- MySQL
- Software Testing
- Application Testing
- Visual Studio
- Adobe Photoshop
- WordPress
- Illustrator
- Strong verbal and communication skills with daily face-to-face interaction with customer and clients gained from customer service experience
- Able to set plan and policies and run into the company
- Ability to handle good point of sale system
- Project management skills
- Skilled in networking and cloud computing
- Reliable, patience and multitasker
- Proficient in written communication and administrative skills
- Proficient in Microsoft Word, Excel & PowerPoint, social media & Website design
- Multilingual – Hindi, Nepali, English, and Spanish
- Performance Testing
- Technical Solution Development
- New Program Installations
- Project Coordination
Affiliations
Australian Computer Society (ACS)
Websites
Projects
Data security in hosted cloud storage for XYZ company, 2020, To make a progressive change in data centre and client’s office., WebDAV and Amazon S3 API etc., In a group of 2 my duty involved figuring out, users from XYZ company can access the data from the data centre via WebDAV agent from public IP followed by port given by the administrator., Achieved a High Distinction
References
Available on request.
Timeline
Assistant Store Manager
BP(British Petroleum Company Limited
06.2022 - Current
Network and System Administrator
Netpillar
09.2021 - Current
The ACS Professional Year Program – ICT -
QIBA, Sydney Campus
Bachelor of Information Technology -
Victoria University- Sydney
Advance Diploma of Information Technology -
Strathfield College-Sydney
Diploma of Information Technology -
Strathfield College-Sydney
HSC -
Times International College- Nepal
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