Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sazmeen Khanam

Gosnells,WA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Claremont Kebab Shop and Dasmesh Mechanical Works. Skilled in cash handling accuracy and demonstrating strong communication, I significantly contributed to business growth and operational efficiency. Leveraged product knowledge expertise and empathy to foster client relationships and improve service offerings. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience

Work History

Retail Worker

Claremont Kebab Shop
05.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Export Sales Assistant

Dasmesh Mechanical Works
05.2022 - 04.2024
  • Streamlined internal processes, resulting in improved efficiency for the export department.
  • Contributed to the growth of the company''s global client base by researching potential clients and initiating contact.
  • Handled complex customer issues professionally while also considering their unique cultural context.
  • Managed foreign exchange risk effectively by monitoring currency fluctuations and advising management on optimal pricing strategies accordingly.
  • Built and maintained personalized book of business and built long-lasting client relationships.
  • Participated in cross-functional teams to address business challenges and drive continuous improvement initiatives within the organization.
  • Reviewed client documentation and assessed suitable programs and solutions.
  • Provided valuable input for product development based on feedback from international customers, leading to improvements in offerings.
  • Incorporated product knowledge to create unique customer solutions and inspire confidence in purchase.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to event marketing, sales and brand promotion.
  • Developed, maintained and utilized diverse client base.

Education

Master of Science - Cyber Security

Edith Cowan University
Perth, WA
07.2026

Master of Science - Information Technology

Punjab University Patiala
05.2021

Bachelor of Science - Information Technology

Punjabi University Patiala
05.2019

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Store maintenance
  • Professional Appearance
  • Stock replenishment
  • Display Maintenance
  • Product Knowledge Expertise
  • Merchandise Display
  • Sales Promotion
  • Upselling strategies
  • Honest and Dependable
  • Team Cooperation
  • Strong Communication and Interpersonal Skills

Timeline

Retail Worker

Claremont Kebab Shop
05.2024 - Current

Export Sales Assistant

Dasmesh Mechanical Works
05.2022 - 04.2024

Master of Science - Cyber Security

Edith Cowan University

Master of Science - Information Technology

Punjab University Patiala

Bachelor of Science - Information Technology

Punjabi University Patiala
Sazmeen Khanam