SCARLETT BRIMAGE
Bicton,WA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Friendly and upbeat individual willing to work hard and fast autonomously and in a team environment.
Primary objective is to secure a challenging position to expand learning, knowledge, and skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Cocktail Bartender
The Beaufort
03.2024 - Current
- I diligently worked my way up from being a glassy/food runner to being a bar staff. I was trained in making an extensive range of drinks at a fast pace, while maintaining smooth operations behind the bar, with quick order times, and clean workspaces.
- I was then promoted into our speakeasy cocktail bar, Cypher, where my knowledge of alcoholic beverages grew vastly. I deliver top quality classic and innovative cocktails while ensuring compliance with food and beverage regulations.
- Providing excellent customer service by assessing the needs and preferences of customers and making beverage recommendations accordingly.
Customer service/Admin
Kmart
08.2022 - 04.2024
- While working in admin, I was required to account for all the business's transactions, working thoroughly to chase any discrepancies.
- I recorded and balanced all financial journals/statements, such as our cash management system, reconciliation reports, customer accounts, etc.
- While working on the Customer Service desk, I performed returns, answered/solved customers' questions, managed the photo machine and all photo orders, and assisted in Kmart's online system, all at an extremely fast pace requiring prominent levels of multitasking and initiative.
- Ensuring top-tier customer service to de-escalate many confrontations and resolve miscommunications and confusions.
Team Member
Baskin Robbins
03.2022 - 09.2022
- Individually responsible for the store's upkeep, running throughout the day and weekly stock takes
- At the end of the night, I was responsible for closing and cleaning the store, whilst preparing for the next day
Education
Bachelor's Degree With Honours - Biomedical Engineering
University of Western Australia
Perth, WA10-2027
Skills
- Strong communication skills and customer service
- Positive attitude
- Quick learner
- Strong work ethic
- Ability to make lasting connections with people
- Ability to face difficult situations
Volunteer Experience
- Represented my house as a house captain for several years in high school.
- Voted in by staff to serve as an 11/7 mentor in year 11, supporting new students
- Babysit for multiple families that have trust and confidence in me with their children
Certification
- RSA, Clear to Work, 02/2024
- Food Handling, FoodSafe, 03/2024
Timeline
Bartender/Cocktail Bartender
The Beaufort
03.2024 - Current
Customer service/Admin
Kmart
08.2022 - 04.2024
Team Member
Baskin Robbins
03.2022 - 09.2022
Bachelor's Degree With Honours - Biomedical Engineering
University of Western Australia
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