Scarlett Kitts
Hughesdale,VIC
Summary
Proven team player with a strong background in fostering educational growth at St Louis De Montforts and enhancing customer experiences at Daniels Donuts. Excels in collaboration, customer service, and classroom management, significantly improving team effectiveness and academic performance. Trained in first aid, adept at multitasking and maintaining high standards of cleanliness.
Professional with experience in educational support, ready to contribute effectively in learning environment. Skilled in individualized instruction, classroom management, and student engagement. Strong focus on collaboration, adaptability, and achieving educational outcomes. Reliable team member with passion for fostering student success and supporting diverse learning needs.
Overview
3
3
years of professional experience
Work History
Learning Support Assistant
St Louis De Montforts
01.2025 - Current
- Communicated regularly with parents and guardians about student achievements and areas of improvement, fostering strong partnerships.
- Assisted students with disabilities in completing assignments, resulting in improved academic performance.
- Coordinated with other Learning Support Assistants to share resources and best practices, improving overall effectiveness of the team.
- Contributed to the planning and execution of extracurricular activities that enriched students'' educational experiences outside the classroom setting.
- Promoted a positive learning culture within the school community by modeling respect, empathy, and professionalism at all times.
Front of House Employee
Daniels Donuts
07.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Front of House Staff Member
Rolld
02.2022 - 05.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
Education
Primary Teaching - Teaching
RMIT University
Melbourne, VIC09-2030
Year 12 -
Kilbreda Collage
10-2024
Skills
- Collaboration and teamwork
- Customer service
- Cleanliness
- Classroom management
- Team player attitude
- Multitasking and organization
Timeline
Learning Support Assistant
St Louis De Montforts
01.2025 - Current
Front of House Employee
Daniels Donuts
07.2023 - Current
Front of House Staff Member
Rolld
02.2022 - 05.2023
Primary Teaching - Teaching
RMIT University
Year 12 -
Kilbreda Collage