Summary
Overview
Work History
Education
Certification
Timeline
Generic

Scarlett Lovelock

Northcote,Australia

Summary

Experienced and hands-on retail leader with 8+ years across fashion and organic grocery sectors, consistently stepping into Assistant Manager responsibilities during transitions. Known for a solutions-oriented approach with a strong track record in team leadership, operational efficiency, visual merchandising, and exceptional customer service. Skilled in building high-performing teams, driving KPIs, and managing complex store operations with professionalism and initiative. Also brings administrative and event coordination experience, making me adaptable across both front-line and behind-the-scenes environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

SENIOR SHIFT MANAGER

Cotton On Body
Melbourne, Australia
01.2021 - Current
  • Led daily operations and staff training to surpass KPIs and sales targets.
  • Assumed Assistant Manager duties during transitions, including scheduling and reporting.
  • Experience in Visual merchandising
  • Team leadership and
  • Till and cash handling and store closes

RETAIL ASSISTANT

Terra Madre
Northcote, Australia
01.2016 - 01.2019
  • Provided knowledgeable, warm service
  • Maintained stock control, bulk item handling, POS duties, and store upkeep

EVENT COORDINATOR

United Nations Association of Australia (VIC)
01.2024 - Current
  • Organized and managed events and conferences.
  • Liaised between staff and clients
  • Admin and documentation duties

RECEPTION ADMINISTRATOR

Women’s Property Initiatives
Melbourne, Australia
01.2019 - 01.2021
  • Front desk and phone call duties
  • Maintained efficient communication between teams and external partners

Education

Bachelor of Biomedical Science - Biotechnology

RMIT University
06-2026

Diploma of Laboratory Technology -

RMIT University
12.2022

Certificate IV in Laboratory Techniques -

RMIT University
12.2021

Certification

  • Retail Risk Management (Cotton On You Learning)
  • Emergency and threatening situations response
  • Safe lifting and handling procedures
  • Workplace behavior and compliance training
  • National Police Check, Victoria, current

Timeline

EVENT COORDINATOR

United Nations Association of Australia (VIC)
01.2024 - Current

SENIOR SHIFT MANAGER

Cotton On Body
01.2021 - Current

RECEPTION ADMINISTRATOR

Women’s Property Initiatives
01.2019 - 01.2021

RETAIL ASSISTANT

Terra Madre
01.2016 - 01.2019

Bachelor of Biomedical Science - Biotechnology

RMIT University

Diploma of Laboratory Technology -

RMIT University

Certificate IV in Laboratory Techniques -

RMIT University
Scarlett Lovelock