Scarlett Pattison

Manager: (03) 9994 8866, Greta

• To carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Utilize communication practices with kitchen staff to deliver customer meals in timely manner.
• Promptly address customer complaints or issues, resulting in increased guest satisfaction rates.
• Clear and reset tables to keep dining room and work areas clean.
• Establish rapport with regular customers through personalized service and genuine interest in their dining experiences.

Manager: (03) 9280 6700, Ben

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Listened to customer needs and desires to identify and recommend optimal products.