Scott Plenderleith
Melbourne,VIC
Summary
Efficient and reliable worker offering outstanding skills in customer service, passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Dedicated to accuracy, effective collaboration and excellent service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Platinum Staffing Solutions
10.2022 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Crew Member
McDonald's
01.2020 - 11.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
- Worked well with teammates and accepted coaching from management team.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
Bachelor of Music (Honours) -
Monash University
Melbourne, VIC12.2023
Bachelor of Music -
Monash University
Melbourne, VIC12.2022
VCE
Caulfield Grammar School
Melbourne, VIC2019
Skills
- Customer Service and Assistance
- Hospitality and Accommodation
- Adaptability and Flexibility
- Food Preparation
- Order accuracy
- Effective communication
- Team collaboration
- Adaptability under pressure
- Reliability and punctuality
- Problem Resolution
Certification
Responsible Service of Alcohol
Cross-Sector Infection Control Skill Set (BSBSS00095)
Timeline
Food and Beverage Attendant
Platinum Staffing Solutions
10.2022 - Current
Crew Member
McDonald's
01.2020 - 11.2022
Bachelor of Music (Honours) -
Monash University
Bachelor of Music -
Monash University
VCE
Caulfield Grammar School
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