Yosha Gooroochurn

• Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages..
• Answered customer inquiries regarding the menu, restaurant services,any beverages and special promotions and even with gaming enquiries.
• Provided customers with accurate wait times and monitored waiting list.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Increased player loyalty by developing personalized relationships and providing exceptional guest service.
• Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
• Devoted significant time being visible and available on casino floor to meet and greet guests during individual visits and special events.

(Practical Placements)

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities..
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Provided emotional support to patients and families during difficult times, fostering trust and rapport.
• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

• Ensured children's safety and health by keeping the environment clean and closely monitoring all children
• Created a space conducive to learning and encouraged positive interactions
• Performing daily child-care activities such as bathing, cooking and changing nappy
• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Prepared healthy, age-appropriate snacks and meals.
• Taught children to organize toys, wash hands, and share by leading by example.
• Organized and cleaned home after activities by picking up toys and straightening up play room.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Responded to telephone and in-person requests for information.
• Set and achieved company defined sales goals.