SCOTT GRAEME COOK
Glenlusk,TAS
Summary
Accomplished Shipping Welfare Officer with a proven track record at Stella Maris Seafarers Centre, adept in client advocacy and digital literacy. Spearheaded a Ship Visiting Program, enhancing crew support services, and streamlined data management processes. Known for compassionate client interactions and proficient in MYOB Accounting, consistently delivering results beyond employer expectations.
Overview
28
28
years of professional experience
Work History
Shipping Welfare Officer
Stella Maris Seafarers Centre
Melbourne, VIC
02.2006 - 11.2021
- Developed professional relationships between various Shipping Agencies
- Collaborated with Shipping Agencies & ITF in providing assistance where needed for injured or troubled crew members
- Organised Ship Visiting Program to best utilise our staff & volunteers
- Order of souvenir stock and maintaining updated stocksheets
- Co-ordination with various Telco Suppliers and maintaining updated record of all sims sold as requested by ACMA
- Maintain and invoice car park patrons utilising our parking facilities
- Keeping schedule and bookings of our on-site accommodation units
- Data entry & Bank Reconciliations of all invoices and payment using MYOB
- General maintenance and cleanliness of the centre and its gardens
- Maintained work logs for our fleet of buses as requested by VicRoads
Cruise Roster Co-Ordinator
Mission To Seafarers
Hobart, TAS
10.2003 - 02.2006
- Worked with small base of volunteers to make sure centre was open every day a cruise ship was in port
- Ordering & Stocktaking of souvenirs, snacks, phone cards etc
- Organising transport to bring seafarers to the centre and return from Self's Point & Nyrstar
- Visit ships to liaise with crew members informing them of the facilities we have on offer
- General Office duties, phone calls etc
Office Administrative Assistant
United Taxi Management
Hobart, TAS
04.1994 - 02.2006
- Maintained roster of 36 taxis and their drivers
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Money counts and banking as required
- Payables & Receivables using MYOB
- Use of two-way radio for dispersing taxi bookings
- Reconcile Bank Accounts when required
Education
No Degree - Sciences
Elizabeth College
Hobart, TASHigh School Diploma -
New Town High School
New Town, TASBasic Introduction To MYOB - Book Keeping
Open Universities
Online04.2012
Skills
- Client Advocacy
- Policy Knowledge
- Compliance Monitoring
- Digital Literacy
- Basic Knowledge of MYOB Accounting
- MS Office
Travel
Been to Russia, Bulgaria, Hungary, Czech Republic, Bratislava, Thailand, Vietnam, South Korea, Brunei
Languages
English
Native or Bilingual
Russian
Elementary
Timeline
Shipping Welfare Officer
Stella Maris Seafarers Centre
02.2006 - 11.2021
Cruise Roster Co-Ordinator
Mission To Seafarers
10.2003 - 02.2006
Office Administrative Assistant
United Taxi Management
04.1994 - 02.2006
No Degree - Sciences
Elizabeth College
High School Diploma -
New Town High School
Basic Introduction To MYOB - Book Keeping
Open Universities