Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scout Benning

Toowong

Summary

Bachelor of Design (Interior Architecture) student at QUT with a passion for creating functional spaces that enhance people's living and working environments. Experienced in customer-focused roles within retail, hospitality, and tourism, honing communication, problem-solving, and client service skills. Thrived in fast-paced environments at Lush, Edge Clothing, and Converse, excelling in sales and visual merchandising. Developed attention to detail and dedication to crafting exceptional experiences in high-end hospitality venues like Dundee's Waterfront Restaurant and Fitzroy Island Resort. Seeking an internship opportunity to apply diverse skill set in design setting and contribute to real-world projects.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Worker

Bakers Delight
09.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Retail Assistant

LUSH - Cosmetics Company
01.2023 - 01.2024
  • Demonstrated adeptness in tailoring product sales to customers' individual needs at Lush.
  • Gained comprehensive knowledge of all Lush products within a close-knit team.
  • Provided informed recommendations to enhance the customer experience.
  • Engaged customers with meaningful interactions, showcasing strong customer service skills.
  • Thrived in a fast-paced retail environment, particularly during busy Christmas periods.
  • Maintained a high standard of service and efficiency throughout.

Retail Assistant

EDGE Clothing
01.2022 - 01.2023
  • Provided outstanding customer service at Edge Clothing, engaging customers from entry to exit.
  • Suggested potential items and styled customers to enhance their shopping experience.
  • Handled cash transactions and managed point-of-sale operations.
  • Managed opening and closing procedures effectively.
  • Communicated with the regional manager regarding daily budget and operational needs.
  • Performed general cleaning tasks to maintain store cleanliness and organization.

Retail Assistant

Converse
01.2022 - 01.2023
  • Guided customers in selecting the best shoes at Converse based on preferences and needs.
  • Sorted and organized merchandise to enhance store presentation.
  • Managed pricing and handled point-of-sale transactions efficiently.
  • Restocked inventory to maintain product availability.
  • Performed cleaning duties to uphold cleanliness standards.
  • Ensured a welcoming and organized store environment for a positive customer experience.

Waitressing

Dundee’s Waterfront Restaurant
01.2021 - 01.2022
  • Gained valuable experience in a busy fine dining environment.
  • Developed skills in waitressing, managing the food pass, and serving alcoholic beverages.
  • Ensured customers had a pleasant dining experience.
  • Efficiently cleared and reset tables to maintain smooth service flow.
  • Maintained structured organization while coordinating food service.
  • Performed cleaning duties during and after restaurant closing.
  • Gained multitasking abilities and attention to detail in a fast-paced setting.

Barista / Team member

Cruze Coffee
01.2020 - 01.2022
  • Highly team-oriented and fast-paced environment.
  • Recognized for eagerness to learn, leading to additional opportunities.
  • Responsibilities included making coffee, managing stock, and handling opening and closing procedures.
  • Managed cash handling and banking operations.
  • Maintained high standards of coffee quality and customer service.
  • Advised customers on products for at-home brewing methods.
  • Trained new colleagues to ensure consistent service quality.

All rounder

Sing Sing Espresso
01.2018 - 01.2019
  • Introduced to commercial hospitality offering specialty coffee, smoothies, fresh juices, and light meals in a small, intimate setting.
  • Worked in a small team emphasizing mutual reliance and quick learning.
  • Appreciated the learning curve emphasizing teamwork, efficiency, and adaptability.
  • Developed skills in delivering high-quality service through collaborative efforts.

Education

Bachelor of Design - Interior Design

Queensland University of Technology
Brisbane, QLD
11-2025

Year 12 Graduate - General English, General Maths, Psychology, Philosophy and Reason, Business, Cert IV Crime and Justice

St Andrews Catholic College
01.2021

Skills

  • Teamwork

  • Customer service

  • Product Knowledge

  • Effective Communication

  • Critical Thinking

  • Adaptability

Certification

  • Duke of Edinburgh Award - Bronze
  • Cert IV Crime and Justice
  • Queensland Responsible Service of Alcohol (RSA) certification
  • Certificate III in Hospitality QLD (2024)

Timeline

Retail Worker

Bakers Delight
09.2024 - Current

Retail Assistant

LUSH - Cosmetics Company
01.2023 - 01.2024

Retail Assistant

EDGE Clothing
01.2022 - 01.2023

Retail Assistant

Converse
01.2022 - 01.2023

Waitressing

Dundee’s Waterfront Restaurant
01.2021 - 01.2022

Barista / Team member

Cruze Coffee
01.2020 - 01.2022

All rounder

Sing Sing Espresso
01.2018 - 01.2019

Year 12 Graduate - General English, General Maths, Psychology, Philosophy and Reason, Business, Cert IV Crime and Justice

St Andrews Catholic College

Bachelor of Design - Interior Design

Queensland University of Technology

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