Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sean Birch

Sean Birch

Cairns,QLD

Summary

I have 15 years experience in retail and hospitality working a variety of jobs. Outstanding customer service and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. A willingness to take on added responsibilities to meet team goals. I have over 4 years experience in a Kitchen mainly as a Short order cook and over 10 years of retail and customer service experience.

Overview

11
11
years of professional experience

Work History

Short Order Cook/Console Operator

Maranos
06.2021 - Current


  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Kept kitchen up to code for health and safety inspections.
  • Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail.
  • Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.
  • Utilized problem-solving skills to address customer complaints.
  • Worked effectively in fast-paced environments.
  • Ability to adapt to opening and closing procedures of both POS, kitchen and site.
  • Experience in Money handling and account procedures.
  • Work unsupervised

Short Order Cook/ Console Operator

Trinity Petroleum
06.2018 - 06.2021
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Restocked stations and supplies during slower periods between rushes.
  • Developed deep understanding of menu items and ingredients.
  • Collaborated with team members to optimize workflow and improve overall efficiency in the kitchen.
  • Adhered to strict food safety regulations and hygiene standards.
  • Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked mainly unsupervised

All Rounder

Puma Fuel
10.2013 - 06.2018
  • Assisted with day-to-day operations, working efficiently and productively with all team
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted in maintaining, servicing and cleaning of car wash.
  • Ability to handle money handling procedures for store and car wash.
  • Worked simultaneously within the store and carwash.
  • Worked unsupervised
  • Operated console and helped with store restocking, stocktaking.
  • Kept up with cleanliness of amenities, store, forecourt etc.

All Rounder

Ferntrees Resort
10.2012 - 10.2013
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Ability to work remote
  • Worked a variety of jobs well in different environments.
  • Worked in laundry, kitchen and garden maintenance.
  • Provided support for customers needs and requests.
  • Ability to work long periods in busy times.

Education

High School -

Gordonvale State High School
Gordonvale, QLD
11.1996

Skills

  • Organization and Time Management
  • Cooking/Kitchen prep
  • Work unsupervied
  • Stoke control and rotation
  • Flexible and Adaptable
  • Multitasking
  • Dependable and Responsible
  • Problem Resolution
  • Multitasking Abilities
  • Organizational Skills
  • Cleaning skills
  • Customer service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Short Order Cook/Console Operator

Maranos
06.2021 - Current

Short Order Cook/ Console Operator

Trinity Petroleum
06.2018 - 06.2021

All Rounder

Puma Fuel
10.2013 - 06.2018

All Rounder

Ferntrees Resort
10.2012 - 10.2013

High School -

Gordonvale State High School

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Sean Birch