Sebsibe Eliso
Caroline Springs,Vic
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Overview
6
6
years of professional experience
Work History
Team Leader for Surgery & Oral Medicine
Royal Melbourne Dental Hospital
08.2022 - Current
- Managing staff and resources to meet both patient and clinicians needs
- Collaboratively working with the operation manager of surgery and oral medicine for daily operational needs and strategic plan
- Facilitate effective communication and relationship Oral surgery , day surgery and oral medicine units as well as other integrated specialist care and primary/ emergency care
- Managing complaint and critical incident with head of units and operational manager
- Prepare OMFS, DSU and Oral Medicine roster for both clinician as well as Dental assistant.
- Participate and ensure in infection prevention principles are followed and implemented.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Held monthly team meetings to inform team members on Hospital news and updates.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Senior Dental Assistant at OMFS
Royal Melbourne Dental Hospital
11.2020 - 07.2022
- Providing support and working together with team leader and manager in regards clinical /administrative decision
- Working closely with Patient service or Patient Liaison office solving patient queries
- Working with Safely and quality office in follow up and monitoring of Clinical Incidents happen in clinic
- Collaborate and work together with clinician, Dental assistant and patient liaison / service to deliver patient centre service
- Performing chairside assistant whenever required to deliver clinical duty
- Participate and ensure in infection prevention principles are followed and implemented.
- Increased procedure accuracy by taking precise digital X-rays, enabling dentists to make informed treatment decisions.
Dental Assistant
Royal Melbourne Dental Hospital
01.2020 - 10.2020
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties for General and Specialist clinic
- Cleaning and disinfecting clinical working areas, X-ray rooms and conducting proper changeovers
- Assisting with patient charting and records
- Stocking and arranging dental supplies for each department.
Dental Assistant
Sunbury Community Health
02.2019 - 10.2020
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Assisting on updating patient records and charting
- Preparing patients for clinical examination, X-rays and treatment
- Cleaning clinical working areas and conducting proper changeovers
- Providing oral health maintenance advice to patients.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Senior Dental Assistant
Laser and Holistic Dental
05.2018 - 10.2020
- Provided compassionate chairside assistance during treatments, alleviating patient anxiety and improving their experience at the clinic.
- Increased procedure accuracy by taking precise digital X-rays, enabling dentists to make informed treatment decisions.
- Enhanced team efficiency by organizing dental instruments and equipment for easy access during procedures.
- Improved patient satisfaction by providing exceptional dental care and maintaining a comfortable environment.
- Optimized inventory management systems by tracking stock levels of dental supplies and reordering as needed to avoid shortages or overstocking issues.
- Contributed to practice growth by fostering strong relationships with patients, leading to increased referrals and positive reviews.
- Maintained accurate patient records, streamlining administrative processes and enhancing the overall quality of care provided.
- Assisted dentists in complex procedures (laser assisted restorative, endodontic, prosthodontics, check-up and clean, orthodontic (Invisalign) oral surgery and implant surgery) ensuring high-quality results and reduced treatment time.
- Educated patients on proper oral hygiene techniques, reducing the need for future treatments and promoting overall health.
- Performing TMJ laser therapy
- Performing clinical audits
- Meeting with dental supplies representatives and deal cost effective products.
Education
Certificate III in Dental Assistant - Dental Assisting
Menzies Institute of Technology
Melbourne, VIC05.2018
Doctor of Dental Medicine - Dentistry
Jimma University
Ethiopia10.2011
Skills
- Communication skills
- Teamwork and Collaboration
- Clinical skills
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- People Management
- Performance Improvement
References
Reference
I will provide up on the request.
Timeline
Team Leader for Surgery & Oral Medicine
Royal Melbourne Dental Hospital
08.2022 - Current
Senior Dental Assistant at OMFS
Royal Melbourne Dental Hospital
11.2020 - 07.2022
Dental Assistant
Royal Melbourne Dental Hospital
01.2020 - 10.2020
Dental Assistant
Sunbury Community Health
02.2019 - 10.2020
Senior Dental Assistant
Laser and Holistic Dental
05.2018 - 10.2020
Certificate III in Dental Assistant - Dental Assisting
Menzies Institute of Technology
Doctor of Dental Medicine - Dentistry
Jimma University
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