Sereana Hanfiro
Subiaco,WA
Summary
Diligent Health Care Assistant with strong background in patient care and support. Assisted in daily activities and medical needs, ensuring comfort and safety. Demonstrated excellent communication and problem-solving skills in fast-paced environments Proven ability to support medical staff and contribute to positive patient experience. Reliable team player with focus on adaptability and achieving optimal outcomes. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.
Overview
15
15
years of professional experience
Work History
Healthcare Assistant
Oceania/Legacy Healthcare
06.2015 - 11.2024
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Mental Health Support Worker
Pathways Health
10.2009 - 06.2013
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to regulations and facility policies.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Education
Business Studies - Level 2 -
Te Whanaga
01.2017
Certificate in Mental Health - Level 4 -
Blueprint Learning
01.2011
Skills
- Motivation and dedication
- Good verbal, written and personal communication skills
- Patient-focused care
- Empathy and compassionate care
- Feeding assistance
- Attention to detail
- Meal preparation
- Catheter care
- Patient positioning
- Mobility assistance
- Emotional and social support
Education Summary
- First Aid Certificate, 2023
- Business Studies - Level 2, 2017
- Certificate in Mental Health - Level 4, Blueprint Learning, Nugent St, Auckland, NZ, 2011
Hobbies and Interests
- I like singing
- Listening to music
- Watching movies
- Cooking
Timeline
Healthcare Assistant
Oceania/Legacy Healthcare
06.2015 - 11.2024
Mental Health Support Worker
Pathways Health
10.2009 - 06.2013
Certificate in Mental Health - Level 4 -
Blueprint Learning
Business Studies - Level 2 -
Te Whanaga
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