Serena Lamb
Bathurst ,NSW
Summary
I am a hardworking and passionate job seeker with strong organisational skills and I am eager to secure entry-level position and ready to help the company achieve its goals. Always had an interest in design but have never been given an opportunity to pursue it.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
The Dudley Hotel
07.2023 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Kitchen Hand
The Knickerbocker Hotel
04.2022 - 09.2023
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Maintained strict adherence to food safety regulations, ensuring all dishes met health standards.
- Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Lifted and carried heavy materials.
Education
High School Diploma - Business Studies And Legal Studies
Bathurst High School
Bathurst, NSW09.2023
Skills
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Cleanliness and hygiene
- Organizational ability
- Responsible Alcohol Service
- Handling Difficult Customers
- Cash Register Operation
- Hospitality service expertise
- New Hire Training
- Wine and liquor knowledge
- Liquor Law Compliance
- Age Identification checks
Certification
• RSA
• RCG & ARCG
Timeline
Bartender
The Dudley Hotel
07.2023 - Current
Kitchen Hand
The Knickerbocker Hotel
04.2022 - 09.2023
High School Diploma - Business Studies And Legal Studies
Bathurst High School
• RSA
• RCG & ARCG
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