Serene M Mark
Tarneit,VIC
Summary
Passionate about fitness, aspiring to be an excellent Gym Coach, Group Exercise Instructor, and Personal Trainer with a strong foundation in exercise programming, periodisation & form. Focused on promoting health and wellness through safe and effective exercise programs, equipment use, positive coaching and motivational support, empowering diverse gym members to achieve their fitness goals.
Overview
2027
2027
years of professional experience
Work History
Assistant Online Fulfilment Manager
Woolworths Group Ltd
West Melbourne
07.2019 - Current
- Managing, leading and working closely with the support team to oversee large-scale daily picking and packing operations utilising a diverse team of 300, ensuring compliance with company and safety policies in a fast-paced warehouse.
- Balancing rosters to ensure adequate team coverage for meeting real-time pick completion and budget targets
- On-time dispatch of customer orders
- Monitoring team performance in real-time, addressing issues promptly to maintain operational flow
- Motivational coaching and training team members in order to improve their job performance
- Resolving conflicts between employees by providing guidance on company policies and procedures
- Extensive working knowledge of and compliance to occupational health and safety
- Coordinating and implementing emergency procedures in the event of adverse events such as freezer gas leaks and electrical failure
- Performing Fulfilment and Night Duty manager responsibilities during weekend shifts.
- Providing first aid and CPR assistance in emergency situations within the workplace.
Freelance Artist and Handbag Artisan
Self-Employed
Melbourne
08.2009 - 06.2018
- Created original artworks using various digital art techniques and styles.
- Worked with a boutique textile company to create a fun series of cartoon characters for a kids fabric line
- Created and produced one-of-a-kind bags and trinkets for sale on Etsy, highlighting unique craftsmanship and artistic vision.
- Designed and maintained an online portfolio to effectively showcase artistic work and attract potential clients.
- Engaged with clients to understand their vision and preferences for projects.
- Facilitated client engagement during artwork creation process, ensuring alignment with client vision and preferences.
- Developed sketches and storyboards to visually communicate ideas for client presentations.
- Executed artwork production utilising advanced skills in Adobe Suite
- Conducted research on art trends to inform creative decisions and styles.
- Met or exceeded clients' expectations
Senior Designer
August
Richmond, Vic
Sales Support
Metricon Homes
Blackburn, Vic
Graphic Designer
Greenhouse Group
, Singapore
3D Graphic Designer
Silicon Illusions
, Singapore
Education
Certificate IV - Fitness
Australian Institute of Fitness
Online10-2026
Certificate III - Fitness
Australian Institute of Fitness
Online03-2026
Nutrition Coach Certificate -
Australian Institute of Fitness
Online01-2026
Bachelor of Arts - Multimedia Design
Curtin University of Technology
Bentley, WA01-1999
Skills
- Exercise programming
- Motivational coaching
- Positive people engagement
- Good team player
- Client centred customer service
- Effective communication skills
- Health and safety compliance
- Certified in first aid & CPR
- Conflict resolution
- Policy implementation
- Operations management
- Time management
- Good emergency response
- Team support
- Team building
- Digital artwork
- Multi-Lingual
Hobbies and Interests
- Gym girl extraordinaire with a deep interest in everything fitness.
- Heavy strength training, Functional fitness training, Dance, Les Mills Body Pump, Body Step, Body Balance, Reformer Pilates and Yoga, I love them all!
- Writing and testing training programs on myself and friends with well-researched periodisation and structure
- Group fitness programming
- Making healthy wholesome food with a focus on good nutrition
- Love baking, especially tasty healthy bakes
- Creating digital art when the inspiration strikes
- Making crochet dolls, knitting up cardigans and making handbags
- Reading is a second passion
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Assistant Online Fulfilment Manager
Woolworths Group Ltd
07.2019 - Current
Freelance Artist and Handbag Artisan
Self-Employed
08.2009 - 06.2018
Senior Designer
August
Sales Support
Metricon Homes
Graphic Designer
Greenhouse Group
3D Graphic Designer
Silicon Illusions
Certificate IV - Fitness
Australian Institute of Fitness
Certificate III - Fitness
Australian Institute of Fitness
Nutrition Coach Certificate -
Australian Institute of Fitness
Bachelor of Arts - Multimedia Design
Curtin University of Technology