Serianna Lui

Supervised students to ensure a safe, positive, and engaging boarding environment

Coordinated daily activities for students, ensuring smooth transitions between tasks, study time, meals, and bedtime routines.

Supported boarding students in daily routines, promoting well-being and personal development

Encouraged students to take responsibility for their actions and adhere to boarding rules

Collaborated with a team to address and support students' needs effectively. to support students' needs

● Communicate with students and other staff members

• Update and maintain patients' health records
• Booked client appointments efficiently through telephone communications
• Established a systematic filing system to manage important and confidential company documents.
• Tracked office supplies usage and placed timely orders
• Answering telephone calls or referring inquiries to the main office

• Greeted customers and parents in person and on the phone, creating a welcoming environment
• Handled incoming telephone calls and directed inquiries to the appropriate department for resolution.
• Checked in each child and collected special instructions from parents.
• Assist in developing the various activities that were offered to children on a regular basis
• Direct and welcome customers and parents by greeting them, in Person or when on telephone
• Answering telephone calls or referring inquiries to the main office
• Gathered parent contact information and contacted parents in case of an emergency.

• Engaged with customers to enhance shopping experience
• Provided customer service support at various locations
• Processed seafood products to ensure quality and freshness
• Processing orders
• Handled cash transactions to maintain accurate financial records
• Responded to incoming phone inquiries professionally