Seth Koniaras
Werribee
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
3
3
years of professional experience
Work History
Mcdonalds Host
Mcdonalds Victoria
02.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Myer Sales Team Member
Myer Victoria
09.2023 - 01.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Kfc Host
KFC Victoria
01.2022 - 10.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Certificate III Food Handlers - Culinary
Eclipse Education
Geelong, VIC12-2023
Trade, White Card - Trades
Eclipse Education
Geelong, VIC12-2022
Course in First Aid And Cpr - IT
Eclipse Education
Geelong, VIC09-2022
VET Cert 3 in Screen And Media Game Design - IT And ART
The Gorden
Geelong, VIC12-2020
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- POS software
Timeline
Mcdonalds Host
Mcdonalds Victoria
02.2025 - Current
Myer Sales Team Member
Myer Victoria
09.2023 - 01.2024
Kfc Host
KFC Victoria
01.2022 - 10.2022
Certificate III Food Handlers - Culinary
Eclipse Education
Trade, White Card - Trades
Eclipse Education
Course in First Aid And Cpr - IT
Eclipse Education
VET Cert 3 in Screen And Media Game Design - IT And ART
The Gorden
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