I am country kid raised and born in Perth, WA wheatbelt. I have two brothers and I moved to Melbourne to further my studies in my passions and set goals. Im eager to learn and I can adapt to any situation that is in my way.
Hi, I’m
Seth Longo
Melton,WA
Summary
Overview
2
years of professional experience
Work History
Mitre 10
Sales Assistant
04.2023 - 02.2024
Job overview
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Established rapport with customers using active listening and interpersonal skills.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Used in-store system to locate inventory and place special orders for customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
KFC
Chicken Cook
12.2021 - 12.2022
Job overview
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Portioned out food and measured ingredients properly to prepare recipes.
- Collaborated with team members to ensure timely order completion and optimal workflow in the kitchen.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Improved customer satisfaction by consistently delivering high-quality, well-cooked chicken dishes.
- Contributed to a positive workplace environment through strong communication skills and teamwork.
Education
Victoria UniversityFootscray Nicholson Campus
Diploma Of Information And Technology from Computer Science And Programming
University Overview
Northam Senior High SchoolNortham, WA
Certificate Of Year 12 Education from Secondary School
11.2023
University Overview
Skills
- Point of sale operation
- Store Organization
- Product Knowledge
- Register Opening and Closing
- Cash Drawer Management
- Complex Problem-Solving
- Organization
- Customer Service
- Strong Communication and Interpersonal Skills
- POS Software
- Store Opening and Closing
- Item Ticketing and Pricing
- Customer Assistance
- Excellent Written and Verbal Communication
- Store Policies and Procedures
- Goal-Driven
- Adaptable and Flexible
- Computer Proficiency and Microsoft Office
- Safety and Cleanliness Standards
- Cash Handling
- Honest and Dependable
- Opening and closing procedures
- Order Supplies
- Product and Service Sales
- Stocking and Replenishing
- Microsoft Excel
- Stock Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Sales Assistant
Mitre 10
04.2023 - 02.2024
Chicken Cook
KFC
12.2021 - 12.2022
Victoria University
Diploma Of Information And Technology from Computer Science And Programming
Northam Senior High School
Certificate Of Year 12 Education from Secondary School
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