Setsuko Hobart
22 Sweetgum Street Ashmore,QLD
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
1
1
Certification
30
30
years of professional experience
Work History
Receptioist
Ashmore Palms Holiday Village
Gold Coast, QLD
04.2026 - 09.2026
- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Maintained accurate booking records using reservation management systems. (NEW BOOK)
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone and face to face.
- Assisted guests with inquiries, providing information on amenities and local attractions.
Freelance tour guide
IMP Tours
Gold Coast, QLD
01.2019 - Current
- Tour guiding for Japanese students and tourists around the Gold Coast and Brisbane area.
- Helping students to experience homestay in Australia.
- Educated visitors on local history and traditions during tours.
- Ensured safety and compliance during outdoor excursions and activities.
Self-employed Photographer
Setsuko Hobart Photography
Gold Coast, QLD
11.2018 - Current
- Self-employed for Setsuko Hobart Photography.
- Captured high-quality images for diverse clients and events.
- Edited photos using Adobe Photoshop and Lightroom software.
- Photographed special events, parties, and portraits.
School tackshop assistant
Ashmore state school P&C Association
Ashmore, QLD
10.2022 - 04.2023
- Completed day-to-day duties accurately and efficiently.
- Prepared diverse meals following established recipes and dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, restocking supplies as needed.
- Served food to students and staff while ensuring portion control.
- Monitored food safety standards during preparation and serving times.
Tourism Coordinator
Trans Orbit Pty Ltd
Gold Coast , QLD
09.2005 - 06.2006
- Coordinated travel itineraries for diverse client groups and individual travellers.
- Managed customer inquiries through phone and email.
- Developed itineraries based on customer requests that included destination information.
- Provided customers with detailed information regarding available travel options to ensure they had the best possible experience.
Tour desk operator
Bonza Australia
Gold Coast, QLD
11.2004 - 04.2005
- Tourism operator for Japanese Tour company
- Responded promptly to customer inquiries via phone or email.
- Managed a team of guides responsible for leading groups on tours.
International Tour guide
Hankyu Travel Pty Ltd
Osaka, Japan
01.1997 - 11.2004
- Facilitated international travel (Europe , Middle East, Africa, Asia and Oceania )experiences for Japanese tour groups by managing group dynamics.
- Cultivated positive interactions with guests through consistent enthusiasm and a positive attitude.
- Ensured enjoyable experiences for all participants by addressing group needs promptly.
Education
Certificate III - hospitality
Southport TAFE
Australia01.2010
Certificate of International Tour Leading -
TECSA
Osaka, Japan, Japan01.1997
2years University of English literature Certificate - English Literature
Sonoda Gakuen University
Hyogo, Japan, Japan02-1994
Senior High School Certificate -
Fujiidera High School
Osaka, Japan, Japan03-1992
Skills
- Can-do attitude
- Character development
- Cultural awareness
- Team collaboration
- Scene analysis
- Creative
- Performance improvement
Certification
Australian Blue Card expires 23/12/28, Certificate III in Hospitality, Queensland Driver's license.
Languages
English
Full Professional
Japanese
Native/ Bilingual
Timeline
Receptioist
Ashmore Palms Holiday Village
04.2026 - 09.2026
School tackshop assistant
Ashmore state school P&C Association
10.2022 - 04.2023
Freelance tour guide
IMP Tours
01.2019 - Current
Self-employed Photographer
Setsuko Hobart Photography
11.2018 - Current
Tourism Coordinator
Trans Orbit Pty Ltd
09.2005 - 06.2006
Tour desk operator
Bonza Australia
11.2004 - 04.2005
International Tour guide
Hankyu Travel Pty Ltd
01.1997 - 11.2004
Senior High School Certificate -
Fujiidera High School
2years University of English literature Certificate - English Literature
Sonoda Gakuen University
Certificate of International Tour Leading -
TECSA
Certificate III - hospitality
Southport TAFE