Aspiring Business Analytics student at Monash University with a background in sales and customer service. Proficient in data analysis with Excel and R, and currently developing SQL skills. Eager to apply analytical tools in a real-world setting through a professional internship.
Overview
1
1
year of professional experience
Work History
Retail Assistant
D-mart
Assisted customers with product selection, providing recommendations, and answering inquiries
Operated cash registers and processed payments accurately
Maintained a clean and organized store environment
Stocked and replenished merchandise on shelves and displays
Monitored inventory levels and assisted with inventory management.
Associate
Special Situation Advisors
08.2021 - 12.2022
Developed strong rapport with customers and created a positive impression of the business
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
Worked varied hours to meet seasonal and business needs
Developed and implemented strategies to increase customer satisfaction and engagement
Trained and mentored junior staff on customer service strategies and techniques.