- Backpacking and Hiking
- Music
- Dance
- Creative Writing
- Volunteer Work
- Learning new cooking techniques and expanding my culinary skills
Shadhana Bhatta
Rockdale,NSW
Summary
English, Nepali, Hindi
Overview
3
3
years of professional experience
Work History
Senior Wait Staff Member
Indian Resturant
07.2023 - Current
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Crew Trainer
MacDonald's Restaurant
01.2023 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed the grill station during busy periods, effectively handling multiple orders simultaneously, while maintaining quality standards.
- Trained stock team in merchandising, storage management and customer service.
- Strengthened client relationships through regular communication and exceptional customer service.
Housekeeping Supervisor
Meriton Suites
08.2023 - 12.2023
- Supervised daily housekeeping operations, ensuring adherence to quality standards and guest satisfaction.
- Completed schedules, shift reports, and other business documentation.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Trained and mentored staff on best practices in cleaning techniques and safety protocols.
Housekeeping Room Attendant
Meriton Suites
12.2022 - 08.2023
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Coordinated with housekeeping team to ensure timely completion of daily cleaning schedules.
- Trained new staff on housekeeping procedures and safety standards to maintain quality service.
- Removed bed sheets and towels from rooms, and pre-treated stains to maintain and restore linen condition.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Kitchen Staff Member
Two Jays
12.2022 - 06.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies, and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Lifted and carried heavy materials.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Education
Bachelor of Information Technology - Information Technology
Wentworth Institute of Higher Education
Sydney01.2025
Skills
- Problem Solving
- Positive attitude
- Team Leadership
- Multitasking and Organization
- Time management
- Cleaning
- Quick-Learning
- Teamwork and Collaboration
- Willing to Learn
- Time Management
- Excellent communication
- Decision Making
- Patience
Interests
Timeline
Housekeeping Supervisor
Meriton Suites
08.2023 - 12.2023
Senior Wait Staff Member
Indian Resturant
07.2023 - Current
Crew Trainer
MacDonald's Restaurant
01.2023 - Current
Housekeeping Room Attendant
Meriton Suites
12.2022 - 08.2023
Kitchen Staff Member
Two Jays
12.2022 - 06.2023
Bachelor of Information Technology - Information Technology
Wentworth Institute of Higher Education