Shae Clemens
Albany,WA
Summary
Detail-oriented professional with experience in spa therapy and customer service. Known for strong communication skills and a commitment to health and safety compliance, ready to enhance client satisfaction and contribute to team success.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Spa Therapist
Chimes Day Spa
Denmark, WA
04.2026 - Current
- Provided personalized spa treatments to enhance client satisfaction and relaxation.
- Guided clients in selecting personalized therapies to enhance overall satisfaction.
- Conducted thorough consultations to assess client concerns and preferences.
- Performed massage treatments including Swedish and aromatherapy techniques.
- Utilized essential oils and natural products during massages and body treatments.
- Administered specialized treatments such as body wraps, scrubs, and hot stone therapy to promote relaxation.
- Educated clients on aftercare practices for improved wellness benefits.
- Collaborated with team members to ensure smooth spa operations and guest flow.
- Boosted sales through exceptional service and a positive, energetic approach to client interactions.
Cashier
Kmart
Albany, WA
09.2022 - 12.2024
- Oversaw cash register operations, ensuring accurate transactions and cash management.
- Processed customer transactions accurately and efficiently at Kmart checkout.
- Guided customers in locating products, improving shopping efficiency.
- Arranged merchandise in checkout area to facilitate customer transactions. and maintained cleanliness to support smooth transactions.
- Ensured store cleanliness by regularly sweeping and mopping floors throughout the day. of store floors and entryways throughout each shift.
- Assisted in restocking cleaning supplies to ensure availability during busy periods.
Food Preparer
KFC
Albany , WA
04.2021 - 10.2021
- Packed ready-to-sell products in proper containers and stock displays, prepared and served ready-to-eat food and assisted customers with cake and deli orders.
- Presented tasteful and attractive dishes to customers, kept sanitized and orderly kitchen environment and stored food and supplies properly for efficient retrievability.
- Ensured food preparation areas remained clean and organized for efficient operations.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Education
Diploma of Beauty Therapy - Beauty Therapy
South Regional TAFE
WA12-2025
General Education Certificate - General Education
Alta -1
WA12-2024
Skills
- Spa therapy techniques
- Massage techniques
- Body treatments
- Client consultation
- Health and safety compliance
- Sales improvement
- Product knowledge
- Time management
- Team collaboration
- Customer assistance
Certification
- BSB20120 Certificate II in Workplace Skills
- BSB30120 Certificate III in Business
- Employment Advantage Certificate
Timeline
Spa Therapist
Chimes Day Spa
04.2026 - Current
Cashier
Kmart
09.2022 - 12.2024
Food Preparer
KFC
04.2021 - 10.2021
Diploma of Beauty Therapy - Beauty Therapy
South Regional TAFE
General Education Certificate - General Education
Alta -1